Work Location: Concord, New Hampshire

Goodwill is looking for friendly, outgoing people to join our growing team! Whether greeting customers, chatting with “regulars,” or providing a great customer experience, Goodwill is the place for you! Working in the “front of the house” will be the primary responsibility. Running the register, pulling merchandise to make room for new products, attending the fitting rooms, and setting a friendly atmosphere for customers and co-workers alike!

Key Responsibilities:

• Customer Service: Greet customers with a smile, provide assistance, and ensure they have an enjoyable shopping experience.
• Operate the Register: Ring up purchases accurately and efficiently while maintaining a cheerful and professional demeanor.
• Merchandising: Help create an inviting and organized sales floor by arranging and refreshing merchandise making room for new products.
• Fitting Rooms: Attend to the fitting rooms, ensuring customers have everything they need to make confident purchasing decisions.
• Team Spirit: Set a friendly and supportive atmosphere for customers and co-workers, building a sense of community within our store.

Minimum Qualifications:

• Positive Attitude: A must! Display a friendly and positive demeanor to create a welcoming work environment.
• Basic Math and Literacy Skills: Essential for handling transactions and supporting job duties.
• Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Background Check: Pass a criminal background check meeting agency standards.
• Physical Abilities: Can exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.

Preferred Qualifications:

• Retail Experience or Certification: Prior retail experience or relevant certification is a plus.
• Education: High school diploma, GED, HiSET, or equivalent educational background.

At Goodwill Northern New England, we believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Holidays
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential and more!

What sets Goodwill NNE apart is its unique commitment to the well-being of its employees. They offer private "life navigation" services, including free counseling and other assistance, helping individuals facing challenging circumstances achieve personal stability. In addition, all employees have access to telehealth services, ensuring their physical and mental health needs are met. Goodwill NNE's Citizenship Behaviors foster a workplace culture of inclusivity and respect, emphasizing kindness, openness, active listening, and support. Joining the Goodwill NNE team means a fulfilling career and the chance to be part of a community that genuinely cares about its employees and their well-being.

Skills

• Leadership
• Interpersonal Skills
• Customer Service

Behaviors

• Team Player: Works well as a member of a group

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization