Are you passionate about making a positive impact on the lives of diverse communities? Are you driven by a vision of creating sustainable, thriving neighborhoods through full participation and inclusivity? If so, we have an exciting opportunity for you to join our team as Goodwill NNE's Director of Retail Stores & Donation Center, Southern Maine.

The Regional Director, Retail Store and Donation Centers is expected to:

• Oversee the operations of multiple retail stores and donation centers, maintaining a high standard of cleanliness, organization, and product quality, optimizing the collection, processing, and selling of donated and purchased goods, and ensuring best-in-class employee and customer experience.
• Develop and execute plans to drive revenue growth, optimize store performance, and meet organizational goals.
• Foster a collaborative and supportive work environment that encourages the fullest participation of all team members, valuing their diverse backgrounds and contributions.
• Cultivate strong relationships with other Goodwill employees, stakeholders, and community members to enhance our agency's reputation and reach.
• Champion our commitment to inclusivity, equity, and diversity, both within our team and in our community interactions.
• Owns P&L responsibility and financial planning for the assigned units.
• Perform other relevant duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in business and 3 years of retail store management experience, or 5 years of retail store management experience with full P&L responsibility
• Strong leadership skills, with the ability to motivate and inspire a diverse team of employees.
• Passionate about social and environmental responsibility, with a commitment to integrating these values into business practices.
• Excellent communication and interpersonal skills, able to represent Goodwill positively in all interactions with internal and external stakeholders.
• Proficiency in technology, including Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Power BI, and Teams.
• Proficiency in financial analysis and budget management to drive financial sustainability and growth.
• Familiarity with sustainable business practices and an ability to creatively incorporate these principles into daily operations.

Preferred Qualifications:

• Prior successful multi-unit retail management
• Prior experience managing retail operations in a Donated Goods environment.
• Prior experience working in a not-for-profit social enterprise.
• PMP, Lean, or Agile certification.

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

• Medical, Dental, and Vision insurance offered
• 403(b) retirement plan with Employer Match
• Use of a company car
• Employer Paid Short & Long Term Disability
• Employer-paid Life Insurance
• Generous Paid Time Off Plan
• Paid Holidays
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Exceptional career growth opportunities
• Discount on personal cell phone plans
• Local community discounts
• Caring coworkers/team that supports you!

Experience

• 3 year(s): Ability to use technology, Specifically Microsoft products
• 3 year(s): Retail Store Management

Education

• Bachelor's Degree or better

Licenses & Certifications

• Drive. Lic. - Class C

Skills

• Communication - verbal
• Communication - written
• Customer Service
• Leadership
• Multi-Unit Operation
• Knowledge of retail analytics
• Retail Management
• Sales

• Budgeting
• Confidentiality
• Delegation
• Employee Development
• Hiring
• Listening
• Ability to multitask
• Performance Management
• Problem Solving

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group