The Processing Associate primarily works in the backroom area of the store, supporting the retail functions by handling a variety of donated goods. The Processing Associate assists donors, providing exceptional customer service, with the loading and unloading of donated goods safely from their vehicles. Also, they accept, pre-sort, hang, barb, clean, price, and produce donated goods as directed by store management.

Primary Duties:

1. Provides professional customer/donor service. Greets customers as they enter/exit donation area in a friendly, positive manner. Responds positively to all customer inquiries and directs inquiries to management when needed.

2. Knowledgeable of the donated goods that Goodwill can and cannot accept. Redirects issues regarding the acceptance of donations to members of management.

3. Tags, marks, and/or codes items selected for sale according to designated price, type of merchandise, and processing guidelines. This includes, but not limited to, the correct operation and utilization of production processing system (PPS) equipment.

4. Uses flat carts, pallet jacks and other equipment in a safe manner, to avoid injury to themselves and others, as well as to limit the damaging of merchandise during the sorting and placement process.

5. Responsible for cleaning and maintaining their work area to ensure the safety of Goodwill customers and employees.

6. Adheres to safety policies regarding handling of equipment and storage of merchandise within specified areas.

7. Occasionally assists with the placement of donated goods, as needed, insuring each item is placed in its appropriate location on the sales floor.

8. Maintains a positive, team-oriented relationship with peers and supervisors.

9. Maintains a safe, clean, and orderly work environment.

10. Demonstrates a professional, presentable appearance, by adhering to Goodwill’s uniform policy, including the visible presence of an issued nametag.

11. Works as scheduled, being flexible when needed.

12. Performs all other duties as assigned.

Job Type: Full-time

Pay: $10.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Jackson, MS (Preferred)

Work Location: In person