OVERVIEW

The donation services driver will provide a consistent acquisition of donations through our pickup program. Representing Goodwill by assisting donors in an efficient, friendly manner when picking up donated goods from homes, businesses and donation drivers. Safeguarding donations by sorting and packing them in proper receptacles and onto the trucks. Offering donors excellent customer service and donation receipts for their items. Maintaining records of the number of donations received and locations of internal drop-offs.

JOB DESCRIPTION

• Exhibit a high level of customer service awareness, including being courteous and appreciative to all donors, calling when in route, providing donation receipts, and greeting donors.
• Carry, sort and pack donations as designated by Donation Services leadership.
• Project professionalism inside donors’ homes.
• Handle all donations with care assuring the highest potential of utility.
• Decline donations graciously when appropriate.
• Communicate Goodwill’s mission to donors
• Complete pre-trip inspections, daily donation tracking and other reports as required in an accurate and timely manner.
• Transport and deliver donated items to assigned retail store. Assist store in the unloading of these items.
• Provide guidance and leadership to the helper.
• Uphold the safety of the work areas and trucks by following company policies and procedures.
• Follow all rules and regulations of the road including local, state, and federal laws.
• Provide prompt accurate feedback to supervisor on any obstacles, concerns or violations of company policies.
• Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
• Regular, reliable attendance, as defined in Goodwill’s attendance policy.
• Being flexible with the ability to work Community and Fundraising Donation Drives on Saturdays.
• Other duties as assigned by management.

Education

• High School diploma or GED. (5 years of positive experience as a Mover or certification in a like field may be substituted.)

Experience

• One year of previous driving experience required.
• Experience driving a 26’ box truck required.
• One year clean driving history.

Certifications and Licenses

• Class D driver’s license

Knowledge and Skills

• Comply with the Department of Transportation requirements and posses a clean Motor Vehicle Record.
• Report and pass a D.O.T. physical.
• Communicate effectively and interact with persons of various backgrounds and experiences.
• Possess strong organizational skills and able to establish priorities.
• Function independently within the realms of established policies and guidelines.
• Able to be dependable and conscientious.
• Able to promote cooperation and a team environment within the department.
• Able to maintain strict confidentiality of records of persons served and supervised at all times.
• Knowledge of road safety.
• Ability to learn new processes quickly.
• Ability to lift or carry loads weighing over 50 pounds continuously.
• Ability to push or pull loads weighing over 50 pounds continuously.
• Ability to read and do basic math (addition, subtraction, multiplication, and division).
• Must know and use proper lifting techniques to avoid injury.
• Must have sufficient stamina for steady work pace through an entire shift.

Preferred Education / Experience / Knowledge & Skills

• Experience as a Mover or related profession.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 10 hour shift
• 8 hour shift

Application Question(s):

• Are you Customer Service oriented?

Experience:

• Commercial driving: 1 year (Preferred)
• box truck driving: 1 year (Preferred)

Work Location: In person