Mission Support:

Position Summary:

Essential Duties and Responsibilities:

• Research merchandise value using current GWH baseline pricing guides or utilize the internet to price merchandise.
• Keep abreast of industry trends, merchandising, and competitive pricing.
• Responsible for sorting soft goods (clothing, linens, etc.) according to GWH guidelines to maximize production.
• Must carefully inspect all items to ensure they meet GWH quality standards.
• Responsible for hanging all approved sorted goods on appropriate hangers.
• Must ensure that all hung goods are placed in size order by department.
• Ability to work quickly to meet required GWH production standards.
• Ensure product is continually being rotated.
• Provide excellent customer service.
• Greet each customer and assist with basic questions about store operations and merchandise as needed.
• Assist with keeping production supplies available.
• Assist with loading and unloading merchandise as needed.
• Receive and record donations as needed.
• Assist with sorting donations according to GWH guidelines as assigned.
• Notify management of low or overstocked merchandise.
• Assist with the security and safety of GWH Team Members and property.
• Assist in floor recovery as needed.
• Perform necessary janitorial work.
• Perform other duties as assigned by management.

• Demonstrate professionalism and present a friendly, cooperative attitude.
• Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must be punctual and have dependable attendance and maintain an appropriate appearance.
• Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists clear and free from clutter, and keep work areas neat and clean.
• Adheres to local, state, and federal laws and regulations.

Minimum Qualifications:

• Ability to communicate and interact well with a variety of personality types.
• Excellent customer service skills.
• Retail sales experience is preferred.
• High school diploma or equivalent preferred.
• Ability to work a flexible schedule.
• Must have reliable transportation.

1. Equipment Management
2. Production Management
3. Work Integrity: Follows established procedures and processes donations timely with a sense of urgency.
4. Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
5. Timely GWH LMS completion (training, etc.)
6. Safety Culture: zero (0) accidents or near misses
7. Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues.
8. Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep.

Physical Requirements/Work Environment: