Summary of Position

Partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.

Role and Responsibilities

• Sort and process merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
• Roll merchandise and accurately stock on sales floor.
• Accurately and timely record and monitor donations.
• Stay abreast of brand name, designer labels, current and vintage styles.
• Sort apparel into boutique, sellable, and salvage categories according to quota.
• Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
• Maintain a pace at which one is able to meet daily quota for pieces processed.
• Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
• Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
• Comply with all GCT policies, including participating in store meetings and trainings.
• Adhere to work schedule set by supervisor.
• Maintain a clean, safe and organized work environment, including production area.
• Maintain a professional appearance adhering to Goodwill uniform standards.
• Communicate GCT’s mission and vision effectively to our donors and customers.
• Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
• Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities

Required Skills & Qualifications

• Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
• A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
• Must be able to follow directions well and communicate effectively in English
• Ability to problem solve.
• Ability to provide exceptional customer service to all our customers in a friendly and engaging way.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Must be able to lift and carry up to 30 pounds at times.
• Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).
• While performing the duties of this job, the employee is frequently exposed to airborne particles.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.