Description

Summary:

This position is responsible for communicating the vision and gaining support for adoption of initiatives, collaborating with all key stakeholders to ensure all business, quality and functional goals are considered with each project and serving as a resource for core systems projects and future upgrades. This position is also responsible for serving as a resource for Product Owners, IT staff, and others involved in implementing projects.

Functions:

• Schedule and facilitate business requirements gathering sessions with business groups.
• Initiate peer review discussions and incorporate feedback into requirement documents.
• Conduct requirements walkthrough with business team, IT development team, and QA testing team. Ensure clarifications and understanding of all requirements.
• Provide insight to assist in developing better business solutions, using knowledge of current state, current processes, future needs, industry trends, best practices, etc. 
• Highlight critical trends and produce concise, relevant, and actionable management information reports and analysis.
• Assist in developing ROI analysis for management to prioritize and approve projects.
• Identify key measures of success for all initiatives and remain engaged with the project through implementation to ensure project success.
• Build and maintain effective working relationships with stakeholders.
• Ensure adequate product research and business analysis are completed to deliver measurable success.
• Perform other duties as needed.

Requirements

• Bachelor’s Degree or equivalent education preferred.
• One to three years’ experience in business and/or project delivery or relevant work experience using agile project delivery methodologies preferred.
• Ability to effectively manage a range of tasks and projects in an environment with changing priorities required.
• Ability to build collaborative relationships required.
• Ability to thrive in a rapidly changing environment required.
• Ability to understand business and IT issues and communicate priorities preferred.
• Experience in or ability to learn Property and Casualty insurance principles, insurance applications and agency-company interface required.
• Excellent written and verbal communication skills required.
• Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.
• Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
• Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
• Ability to perform the essential functions of the job with or without reasonable accommodation required.