Warehouse Coordinator

Role Summary:

Goods Bank NEO is a recently launched nonprofit that provides new products at a nominal fee to other nonprofits, schools, and faith-based organizations so they can Stretch their Impact. With nearly 300 nonprofit members and quickly growing, the organization seeks a Warehouse Coordinator who is dedicated to the organization’s mission. The person will serve as an integral team member by efficiently managing the intake of products for display and distribution. –working to expand the organization’s ability to serve more members.

Reporting to the Member Relations and Volunteer Manager (MRVM) the Warehouse Coordinator will serve as the lead in overseeing receiving, storage, and distribution of a wide variety of durable products (ex. hygiene items, household goods, clothing, toys, and much more). The Coordinator will also work with the MRVM to identify volunteer projects that assist with sorting, shelving, and organizing items efficiently, with an eye towards displaying inventory to make it easy for nonprofit “shoppers” to locate specific products. Finally, the Warehouse Coordinator will oversee facility operations including, but not limited to, maintenance upkeep, cleanliness, recycling initiatives and the implementation of safety procedures.

Role Responsibilities:

Receiving product

• Coordinate intake of product working with truckers
• Unload trucks (using a pallet jack, forklift, and/or manually in cases of bulk furniture or non palletized loads); shelve product for pre-sort on two-tiered industrial warehouse racking
• Guide volunteers as needed in assisting with truck unloads
• Determine where to place products on racks to ensure efficient space utilization, which may include frequently shifting product storage locations in preparation for new shipments
• Advise on product to procure that could appeal to member organizations
• Identify issues or discrepancies with merchandise in a timely manner

Administrative

• Inbound shipment tracking and administrative preparation
• Work with trucking companies to find the best shipping rate
• Work with MRVM to manage calendar of inbound shipments to ensure enough time to process and prepare before next shipment
• Generate barcodes in POS system, print, assign to product in preparation for volunteer processing
• Outbound point of contact - coordinate with member organizations to schedule product pickups
• Develop and utilize methods of warehouse organization to increase efficiency and clarity in product storage/retrieval.
• Share on-site volunteer duties upon request

Shelving product

• Shelve product in the retail side of the warehouse; oversee categorization of products on shelves and shopper-friendly product display, including advising on volunteer projects to assist with shelving and organization
• Restock product promptly to ensure displays are full.

Building operations

• Adhere to all warehousing, handling, and shipping legislation requirements
• Maintain and expand standards of health, safety, hygiene, and security of facilities (space is 15,000 square foot), including adding any maintenance features needed to improve the space in these arenas
• Serve as primary point in cleaning space, including warehouse, retail area, garbage, recycling, bathroom, office
• Handle minor repair projects around the warehouse and work with contractors as needed (HVAC, forklift, etc.) to ensure space and equipment is properly maintained
• Work with MRVM to prepare annual budget for warehouse needs

Customer service

• Liaise with members, volunteers, contractors, and transport companies
• Check out member shoppers as needed using Point of Sale system
• Assist with loading member vehicles or shopping carts as needed
• Assist members as needed in locating products on shelves

Key Abilities Needed:

• Can do attitude
• Strong communication skills and comfort interacting with a range of visitors to the warehouse
• Logistical thinker who can streamline product intake and placement in an organized, efficient, and customer-centric way. Ability to conceptualize & implement new process improvement initiatives
• Self-motivated, adaptable, and willing to pitch in where needed. The organization is quickly evolving and composed of a small team (three staff with this role plus a number of volunteers)
• Comfort with being on feet for a large portion of the day and engaging in moderate physical activity (moving pallets, unloading trucks, cleaning, moving product, loading product into vehicles, etc.)
• Comfort working in an older warehouse setting that is prone to dust and temperature fluctuations
• Experience operating a forklift preferred or willingness to become forklift certified
• Safety-minded, particularly when operating forklift and in implementing warehouse facility enhancements and safety standards of practice
• Comfortable with computers as the role will involve operating the Point of Sale system and utilizing Google Suite products (email, Google Drive)
• Previous warehouse and/or retail experience a plus

Compensation:

• Salary range: $35,000-40,000
• Healthcare stipend available
• Work schedule 40 hours per week; schedule negotiable

To apply for this position, please send a cover letter, resume to: hr@goodsbankneo.org Deadline for submission is May 15, 2024

Goods Bank NEO 7550 Bittern Ave. Cleveland, OH 44103

Goods Bank NEO is an equal opportunity employer that values diversity. Applicants will not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, or medical condition. All employment is based on qualifications, merit, and business need.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift
• Monday to Friday

Experience:

• Forklift: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Cleveland, OH 44103 (Required)

Ability to Relocate:

• Cleveland, OH 44103: Relocate before starting work (Required)

Work Location: In person