Description

Job Purpose: To manage outstanding AR and work with customers to secure payments on delinquent accounts.

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Summary of Essential Job Duties

• Maintain Aged Receivables
• File/Maintain Claims on Customer Portals and Spreadsheets.
• Contact Customers by phone/email to collect outstanding debt.
• Assure timely collections of open account balances.
• Research and resolve account discrepancies.
• Some billing
• Perform other duties as assigned

Requirements

Skills/Qualifications:

• Excellent listening, oral and written communication skills.
• Strong organizational and time management skills.
• Must demonstrate the ability to clearly and professionally express ideas to audiences of varying levels, including coworkers, supervisors, executives, vendors and attorneys.
• Professional telephone manner. 
• Must be able to diffuse high tension situations confidently, effectively, as professionally. 
• Ability to work well with others. 
• Ability to work independently with high levels of production. 
• Collaborative team player proactive engage others to generate ideas to, process and solutions for the business.
•  Resourceful individual who seeks and applies feedback.

Required Education and Experience:

• High school diploma or equivalent required.
• Strong working knowledge of Microsoft Office programs - (intermediate Excel ills preferred) 
• Previous business to business collections preference. 
• Excellent negotiation and decision making skills; critical thinker by nature with great attention to detail.
• Some experience with Accounts Receivable and accounting software preferred.