Good Shepherd is seeking a licensed clinician in Berks/Reading area who is passionate about connecting patients and their families with the leading-edge inpatient rehabilitation care they deserve. In particular, this energetic and strategic person will focus on driving admissions to Good Shepherd’s new destination rehabilitation hospital.
At Good Shepherd Rehabilitation, we are leading the way to revolutionary recovery. Join our team and break new ground at our state-of-the-art inpatient rehabilitation hospital in Center Valley, Pennsylvania.
Start your career at Good Shepherd and explore the exciting potential for growth at a small, independently owned rehabilitation network where your work matters. At Good Shepherd, you will get to know leaders by name and have access to continuing education and mentorship opportunities to further your career. You make a difference here.
Job Summary:
Coordinates referral marketing efforts to drive admissions to Good Shepherd’s new, leading-edge rehabilitation hospital in Center Valley, Pennsylvania, from specified territories; develops and maintains relationships with physicians/providers/case managers and other referrers; understands individual and division admissions goals and strives to exceed monthly, quarterly and annual projections; evaluates patients to determine if they are appropriate for admission; provides education and information to referrers, patients and families; works with referral sources and the Good Shepherd Rehabilitation Hospital (GSRH) admission team to ensure smooth transitions.
Essential Functions:
DEVELOPS REFERRAL BASE
- Develops and executes strategic referral marketing initiatives to increase admissions to the rehab hospital
- .Tracks referral patterns and identifies opportunities to optimize referral capture
- Develops plans to build new and grow existing referral relationships
- Identifies potential new referral sources and understands the needs of systems, providers, and case managers
- Executes referral strategies to meet individual, department, and corporate goals
- Gathers, analyzes, and shares market intelligence
- Connects referral sources with key internal stakeholders, such as Good Shepherd physicians, administrators and other providers, at in order to build trust and grow relationships.
PROVIDES EDUCATION
- Identifies and meets with potential referral sources, patients and families.
Develops and presents educational in-services to potential referral sources including physicians, case managers, therapists, and insurance companies.Educates potential patients/families as to the rehabilitation program benefits and services of GSRH
- Serves as a rehabilitation consultant, with attention to rehabilitation potential, therapy progress, discharge plan and feasibility and special equipment needs
- Communicates with patient, family, case manager and admissions office regarding transportation, family housing, medications, equipment, and special needs
- Provides potential patients and referral sources with the most up to date outcome information for GSRH and clearly articulates how GSRH differentiates itself against competitorsMAINTAINS REFERRAL TRACKING AND TREND ANALYSIS
- Tracks visits/calls and accurately reports scorecard numbers and referral trends
- Provides regular reports regarding outreach activities and business intelligence
- Analyzes referral trends and reports on performance
IDENTIFY APPROPRIATE LEVEL OF CARE
- Obtains referrals
- Gathers all pertinent information that will assist in identifying if the potential patient is appropriate for post acute services
- Collects all needed documentation and information for liaison to perform a thorough assessment, including ensuring the patient is medically stable at the time of transfer
- Arrange for admission of patients
ASSURES ALL REQUIRED PRE-ADMISSION SCREENING DOCUMENTATION IS GATHERED AND REVIEWED
- Determines that services are appropriate, reasonable and necessary.
Provides recommendations as to appropriate level of care and assist case managers with precertification
CONTRIBUTES TO TEAM EFFORT
- Provides information necessary to facilitate referrals and subsequent admissions
- Serves as a contact person for the post acute team, internal admissions team, clients and external sources to enhance outcomes
ONGOING CLINICAL EDUCATION
- Maintains professional and technical knowledge by attending educational seminars, reading professional publications, establishing personal networks and participating in professional organizations
TRAVELS EXTENSIVELY AND WORKS INDEPENDENTLY
- Works independently by traveling extensively to acute-care hospitals in an assigned territory to assess patients for potential admission, as well as building and maintaining professional relationships with all possible referring sources
OTHER DUTIES AS ASSIGNED
Qualifications:
Education:
- Bachelor's Degree preferred
Work Experience:
- 2-4 years of experience in acute care, or healthcare setting with direct clinical skills required
- Prior experience in case management, marketing and/or a clinical liaison role preferred
- Knowledge of acute rehab preferred
- Previous experience working independently and the ability to make independent decisions required
Licenses / Certifications:
- Driver's License required
- Registered Nurse (RN), Registered Respiratory Therapist (RRT), Physical Therapist (PT), Speech Language Pathologist (SLP), Nurse Practitioner (NP), Physician Assistant (PA) or Occupational Therapist (OT), license required
Skills and Abilities:
- Passionate advocate for quality patient care
- Self-motivated; able to work independently with minimal supervision
- Superb presentation/public speaking skills; must be effective in reaching and speaking with physicians, hospital case managers, discharge planners, etc.
- Ability to establish new relationship and grow existing relationships
- Excellent interpersonal skills
- Goal oriented and driven to succeed
- Active listener and persuasive communicator
Job Type: Full-time
Pay: From $1.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Medical specialties:
- Physical & Rehabilitation Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
Work Location: On the road