POSITION S U M M A R Y :

The Medical Office Specialist interacts directly with patients on the phone and face-to-face to support the front office operation. This position is responsible for scheduling appointments, processing payments both in-person and on the phone. Additionally, this position serves as a liaison between patient and medical support staff. The Medical Office Specialist will possess excellent communication skills, organizational skills, computer experience, and must be a self-motivator.

EDUCATION:

High School Diploma or Equivalent required.

REQUIRED SKILLS:

· Basic computer and data entry skills required.

· Ability to handle cash and to count money at high volumes including mathematical computations.

· Effective oral and written communication skills.

· Able to exhibit a high level of confidentiality.

· Excellent organizational skills.

· Proactive and independent with the ability to take initiative.

PREFERRED SKILLS:

· Knowledge of basic medical terminology and insurance billing preferred.

· Previous experience working in a hospital, clinic or physician’s office preferred.

· Knowledge of Patient Centered Medical Home & Meaningful Use.

PHYSICAL REQUIREMENTS:
Physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting or standing for long periods of time. Some bending, I lifting, stooping and stretching required. Requires normal range of hearing and eyesight. Requires eye-hand coordination and manual dexterity to operate office equipment such as computer keyboard, photocopier, telephone and calculator. Some lifting involved, up to 35 pounds.

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Public Health

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Our organization is required to follow the CMS guidelines that mandate all staff receive the COVID-19 vaccine. This is a condition of employment. Are you currently vaccinated, willing to receive the vaccination or plan to submit an exemption request form?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person