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Good Brothers
Weymouth, MA | Full Time
$58k-71k (estimate)
3 Months Ago
Customer Relationship Coordinator
Good Brothers Weymouth, MA
$58k-71k (estimate)
Full Time 3 Months Ago
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Good Brothers is Hiring a Customer Relationship Coordinator Near Weymouth, MA

Job Listing:

Our dynamic and customer-centric car dealership is seeking a tech-savvy and proactive Customer Relationship Coordinator to join our team. In this role, you'll work alongside cutting-edge AI technology to streamline sales operations and facilitate the customer journey. If you thrive on multi-tasking, love a challenge, and are keen on using technology to enhance customer experience, then we'd love to hear from you!

Responsibilities Include:

  • Greeting customers, both walk-ins and appointments, and gather necessary contact information.
  • Seamlessly facilitating the first half of the sales process, assisting in understanding customer needs, preferences, and budget. 
  • Using AI tools for administrative tasks, providing efficient customer support, and managing customer follow-ups.
  • Participating in morning strategy meetings and coordinating with the sales team to ensure a smooth customer journey.
  • Assisting in providing trade-in values, promoting specials, and ultimately helping close deals.

The Ideal Candidate:

  • Has excellent interpersonal and communication skills.
  • Is comfortable using AI technology and CRM systems.
  • Has strong administrative skills and is detail-oriented.
  • Is self-motivated, extremely organized, and can efficiently manage time.
  • Has a knack for handling objections and steering conversations.
  • Has a customer-first mindset and a passion for clear communication.

Requirements:

  • 5 Years professional experience.
  • Understanding of Microsoft Office suite.

Why Us?

  • Performance-based incentives tied to customer satisfaction surveys, sales volume and appointment metrics.
  • Opportunities for career progression based on consistency and improvement.
  • Exposure to cutting-edge AI technology in the sales process.

Don't miss this opportunity to be at the forefront of technology-driven sales! Apply now to be a part of our team.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-71k (estimate)

POST DATE

02/04/2024

EXPIRATION DATE

05/02/2024

The job skills required for Customer Relationship Coordinator include Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relationship Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relationship Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relationship Coordinator positions, which can be used as a reference in future career path planning. As a Customer Relationship Coordinator, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relationship Coordinator. You can explore the career advancement for a Customer Relationship Coordinator below and select your interested title to get hiring information.