Description

Job Summary

Responsible for vehicle patrol in assigned areas in search of suspicious activity and other violations. Deters crime by maintaining presence and responds to alarm calls accordingly. Makes observations and documents all activity on the appropriate reports in a clear and concise manner.

Primary Job Duties

• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Respond immediately to alarm calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
• Circulate among visitors, patrons, or employees to preserve order and protect property
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
• Secure doors and gates of entrances and exits to secure buildings
• Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics
• Remain in compliance with local, state, and federal regulations

Tools and Technology Tools

• Notebook computers
• Laptop computers
• Tablets
• Cellular Devices

Technology Word processing software

• Microsoft Work

Spreadsheet software

• Microsoft Excel

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Referral program
• Vision insurance

Qualifications

Education and Experience

• High School Diploma - or the equivalent (for example, GED)
• Guard Card required
• Valid Driver's License required

Knowledge

• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Basic Skills

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Mathematics- Using mathematics to solve problems.
• Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension- Understanding written sentences and paragraphs in work related documents.
• Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

• Coordination- Adjusting actions in relation to others' actions.
• Negotiation- Bringing others together and trying to reconcile differences.
• Persuasion- Persuading others to change their minds or behavior.
• Service Orientation- Actively looking for ways to help people.

Complex Problem-Solving Skills

• Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Equipment Maintenance- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Systems Skills

• Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Resource Management Skills

• Time Management- Managing one's own time and the time of others.

Work Context

• Communication – Patrol Officers communicate regularly with citizens and co-workers
• Conflictual Contact – Patrol Officers may have interactions with upset customers/persons
• Job Hazards – May occasionally be exposed to highly dynamic situations and/or environments
• Body Positioning – Primarily in an upright position and may be required to drive for long period of time
• Work Attire – Uniform provided