Medical Office Manager

Golden Days, LLC is a family-owned, Bowie, MD-based, full-service medical practice. We are a growing practice that prides itself on its culture and team, as well as providing an exceptional experience for our patients and their families.

We are seeking a Lead Medical Assistant/Office Manager to join our team! You will be responsible for providing administrative support to the Physician’s office and assisting the Physician with their daily tasks. You will also be responsible for scheduling appointments, patient care, billing, and maintaining accurate patient records.

The ideal candidate will have experience in a medical office setting and be able to multitask in a fast-paced environment. They will have excellent customer service skills and be able to work independently or as part of a team. Our practice is looking for someone who is detail oriented and has the ability to prioritize.

Duties include but are not limited to: Our Lead Medical Assistant will work directly with healthcare practice staff to collect test samples, maintain patient records, explain common medical procedures to patients and assist in basic examinations. This role has additional oversight of staff performance when the Patient Services Supervisor is busy/requires assistance.

Primary Job Responsibilities:

• Greets and triages patients to exam room within 15 minutes of arrival, if feasible.
• Trains, mentors and assists staff with their patient responsibilities and concerns.
• De-escalates internal and external conflict as needed.
• Together with the supervisor, oversees the inventory and vaccinations process.
• Takes accurate vitals and enters data into electronic health record including but not limited to vital signs, chief complaint, past medical history, labs, and pharmacy. Information is added to the patient’s chart within 24 hours of receipt.
• Inform the provider when the patient is ready to be seen.
• Clean patient rooms in between appointments.
• Initiate Prior Authorizations for medications within 48 hours of receiving the PA.
• Prescription refills request completed within 48 hours of receiving.
• All scanning must be attached in the patient chart within 72 hours.
• Documentation: Any interaction that pertains to the patient needs to be documented in the appreciate EMR system within 24 hours from the time of appointment.
• Responsible for blood draws.
• Collection of urine specimens.
• Perform UDS drug screening and communicate results to governing body within 24 hours.
• Administering vaccines and injections.
• Assist provider with procedures.
• Bio-Hazard trash is disposed of daily.
• Medical rooms are to be checked daily to ensure all appropriate inventories are stocked.
• Call laboratories at the end of day for specimen pick up. Document confirmation code.

Job Types: Full-time, Part-time

Pay: $19.00 - $25.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Flexible schedule
• Free parking
• On-the-job training
• Paid training

Medical specialties:

• Dermatology
• Internal Medicine
• Ob/Gyn
• Pediatrics
• Primary Care
• Urgent Care

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• Acute care
• Clinic
• In-person
• Medical office
• Office
• Outpatient
• Private practice
• Telehealth

Experience:

• Phlebotomy: 2 years (Preferred)
• Front desk/Receptionist: 2 years (Preferred)
• EMR systems: 2 years (Preferred)
• Vital signs: 2 years (Preferred)
• Management: 2 years (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person