Goldbelt Hawk designs, develops, and implements comprehensive solutions for problem spaces, including computer security, scalable architectures, advanced analytics, artificial intelligence, and network/data center operations. Specializing in local and enterprise-level incident response and forensic analysis, Hawk's personnel deliver threat analysis and reporting while implementing solutions based on mature planning and development practices.

Summary:

We are looking for a Senior Systems Engineer to support the Information Technology Support Services (ITSS) under the BIA. This position will shall develop system database requirements for the NPS telecommunications inventory. This will include review of existing technology and telecommunications hardware and software and recommendations to the management regarding communications requirements and allocated budgets.

Essential Job Functions:

Shall provide technical knowledge to the NPS telecommunications team on issues, technology, and implementation strategies. This includes detailed design and specification of a voice network to carry out NPS goals and objective, development, and implementation of site surveys to collect the information needed for the transition as well as for continued management of the service, and assistance with development of long-range management plans for supporting NPS technical needs.
• Provide technical support, which adding and removing users and devices, managing, and monitoring the voice mail system (AAM), and, when necessary, determining appropriate problem solutions for user requirements outside of the day-to-day maintenance support that may include new technology or new features on the existing PBX.
• Shall interface with the maintenance provider to monitor and implement changes, updates, and upgrades.
• Shall provide support to perform the routine tasks required to support system administration requirements to meet the telecommunications and voice support requirements.
• Shall provide nationwide support for an enterprise VTC Infrastructure which; is comprised of mostly Polycom equipment.
• Provide support to perform the routine tasks required to support system administration requirements for the ongoing support of the Video-Teleconferencing Services hardware and software.

Necessary Skills and Knowledge:

• Strong technical skills in server administration.
• Excellent problem-solving and analytical skills, with the ability to analyze complex issues and develop innovative solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, colleagues, and stakeholders.
• Detail-oriented with a focus on accuracy and quality in all aspects of work.
• Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.

Minimum Qualifications:

• High School Diploma or GED.
• At least 3 - 4 years of related experience.
• Proven experience in systems engineering, with a focus on designing, implementing, and managing complex systems infrastructure in a corporate or enterprise environment.
• Experience with cloud technologies and platforms.
• Ability to successfully pass a background check.
• Must be a US citizen

Preferred Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Relevant certifications are a plus.
• Previous experience in a senior or lead role in systems administration is preferred.

Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.