Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Administrator, 3PL East Coast position will coordinate and monitor Inbound, Outbound and In-land operations related to the transportation of 3PL customers. In addition, this role will compile reports and provide support to Management with assisting customers, along with internal and external channels and partners.

Responsibilities

• Inbound, Outbound, and In-land Operations
  • Develop and maintain distribution networks including customer service; direct interaction with customers
  • Create and review plans and procedures, which will maximize customer satisfaction
  • Track/locate containers on a daily basis; railing, in port, and on the sea on steamship lines
  • Manage outbound booking information and create bookings with multiple steamship lines based upon customers needs
  • Make arrangements between customers and truckers to meet the most convenient time for customers and provide tracking details
  • File export declaration by using ACE (Automated Commercial Environment) system for each customer and ensure their shipments have been reported to the U.S. CBP without any issues
  • Communicate with steamship line for any issues regarding outbound shipments such as Bill of Lading corrections, Releases, Service Contract, Ocean Freight, etc.
• Reporting and Management Support
  • Analyze and manage the volume of inbound shipments, which includes supporting and fixing supply chain issues, distributing delivery schedules with different motor carriers, and managing daily ETA and tracing report
  • Report and communicate supply chain interruptions to internal and external accounts; publish the status of orders, shipping, and delivery reports
  • Prepare the supporting documents and coordinate with a related party to settle the claims and other issues
  • Support and guide other team members to solve the operational issues
• Other Duties as Assigned

Compensation Range

$57,000 - $68,000 per year (Subject to Compensation Study Upon Candidate Selection) 

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Excellent written and verbal communication skills Required 
• Proficient computer skills Required
• Experience with MS Word, MS Outlook, and MS PowerPoint Required 
• Must be detail-oriented Required 
• Problem-solving and critical thinking ability Preferred
• Self-starter that can operate under minimal supervision Preferred

Education & Experience

• Bachelors Degree Required
• Five (5) - Eight (8) Years of Experience in Freight Forwarding, Supply Chain, Logistics, Transportation and/or Carriers Required
• Six (6) - Nine (9) Years of Experience in Freight Forwarding, Supply Chain, Logistics, Transportation and/or Carriers Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Duluth, ATL office 
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.