At Glory Global Solutions, innovation is at the heart of what we do. We bring real innovation to our customers, through technology, process and our people. Through our innovation, we fundamentally change the way cash moves across operations, how staff work, how customers are engaged, and the ways in which businesses connect their cash management systems.

As world experts in the management of cash, we work in partnership with our customers to identify their exact needs, establishing a framework of technology and process change that has a profound effect on business results. This framework delivers a proven return on investment and sees new levels of customer engagement, fully supported by vital business intelligence to enhance profitability.

SUMMARY OF JOB SCOPE & RESPONSIBILITIES

The role of the Project Coordinator is to help our clients improve customer engagement, efficiency and growth with their teller cash automation product purchase. This includes partnering with all areas of the GGS team as appropriate to sell professional services, while delivering tactical projects with a high degree of customer satisfaction.

As a customer facing role which is highly visible and integral to effective service delivery, polished verbal and written communication skills are an essential. Regular interaction and collaboration with customers, and internal Glory teams and personnel including Service, Finance, Operations and outsourced third party contractors, ensure minimum inventory holdings and predictability of revenues.

Prefer candidates who live in the Central or East Time Zones, but will consider all candidates.

Salary range: $61,000 - $77,702, actual pay will be adjusted based on job-related factors, permitted by law.

ESSENTIAL JOB FUNCTIONS

JOB QUALIFICATIONS

Education & Work Experience:

• Associate degree in related field or equivalent combination of training and experience
• 1-3 years of basic Project Planning Skills
• Proven customer facing and customer service skills
• Business operations, scheduling, and service delivery logistics

Knowledge, Skills & Abilities:

• Strong knowledge of project management concepts
• Proficient with various software programs, such as Microsoft Office, SmartSheet, etc.
• Excellent organizational, interpersonal, prioritization and problem resolution skills
• Highly organized and attention to detail in the scheduling and coordination of resources
• Demonstrated effective verbal and written communication skills
• Understanding of influencing without direct authority
• Ability to conform to shifting priorities, demands, and timelines
• Possess a positive attitude; is conscientious and responsive
• Work independently and in a team-oriented, collaborative environment

Critical Success Factors:

• Ability to handle shifting priorities, demands and timelines
• Ability to understand and effectively execute customer requirements
• Experience managing projects that involve the planning and deployment of equipment to customer locations
• Persuasive, encouraging, and motivating;
• Ability to gain cooperation from a wide variety of stakeholders, including senior management, clients, and other functional areas;
• Ability to defuse tension among project team, should it arise;
• Ability to bring project to successful completion through political sensitivity;
• Strong written and oral communication skills;
• Strong interpersonal skills;
• Adept at conducting research into project-related issues and products;
• Must be able to learn, understand, and apply new technologies and methodologies;
• Customer service skills a large asset;
• Ability to effectively prioritize and execute tasks in a high-pressure environment.

Physical Demands and Work Environment

Work is performed in a standard office environment. The noise level in the work environment is usually quiet. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, feel, talk, or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

ABOUT GLORY GLOBAL SOLUTIONS

Glory Global Solutions, formed in 2013, combines the former international businesses of Glory and Talaris. A global business, headquartered in the UK, Glory Global Solutions is built on the solid reputation and rich history of the GLORY Group, Talaris and De La Rue, providing combined experience spanning over 280 years.

Working from more than 20 countries, over 2,500 professionals and specialists deploy knowledge, skills, resources and technology, to ensure that cash moves seamlessly throughout operations, significantly reducing cost while transforming staff productivity. Further business development and support through our network of 350 business partners delivers local expertise and understanding worldwide.

An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer.

It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.