Job Title: Automotive Field Claims Representative
Overview: We're hiring an Automotive Field Claims Representative to handle insurance claims, ensuring fair resolutions and exceptional customer service. Ideal candidates will possess automotive knowledge, excellent communication skills, and a knack for negotiation.
Responsibilities:

• Investigate and process automotive insurance claims.
• Communicate with customers and stakeholders, providing updates and explanations.
• Assess vehicle damages and repair estimates.
• Negotiate settlements to achieve fair outcomes.
• Maintain compliance with company policies and regulations.

Qualifications:

• Automotive expertise with the ability to assess damages accurately.
• Strong communication and negotiation skills.
• Analytical mindset for investigating claims.
• Organizational skills to manage workload effectively.
• Computer proficiency, including claims management systems.

Work Environment: On the road. Field visits to inspect vehicles at repair facilities or customer locations. The role may require travel within the designated territory.