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Global Payment Holding Company
Alpharetta, GA | Full Time
$121k-151k (estimate)
7 Days Ago
Global Payments
Alpharetta, GA | Full Time
$121k-151k (estimate)
2 Weeks Ago
Senior Manager, Controls Assurance & IT Compliance Audit
Global Payments Alpharetta, GA
$121k-151k (estimate)
Full Time | Software & Cloud Computing 2 Weeks Ago
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Global Payments is Hiring a Senior Manager, Controls Assurance & IT Compliance Audit Near Alpharetta, GA

DescriptionSummary of This Role
The Senior Manager will manage the development and issuance of cloud-based product and service share of the Issuing business segment of the company’s SOC project portfolio. This position will also play a key role in the execution of the related mainframe SOC 1 and SOC 2 reports (8 annual reports for core and small subsidiary businesses in the US and international markets). As a key liaison for external auditors that issue the reports and internal IT and business teams, the Senior Manager ensures comprehensive project management and execution of the SOC 1 & SOC 2 audit requirements as well as, in coordination with the SOX IT Audit program manager, elements of the company’s SOX
What Part Will You Play?
  • Works with internal business leaders to understand the current mainframe, distributed, and AWS cloud environments to document controls in support of SOC and SOX scope.
  • Works with external audit firms to ensure documented controls meet SOC 1 and SOC 2 framework requirements.
  • Works with the CA team to lead testing of new controls in alignment with Internal Audit (Audit Services Group/”ASG”) and Controls Assurance testing and documentation standards.
  • Works with existing Controls Assurance team members to assess the current control environment as translated into the new cloud environment to ensure consistent control coverage between current and future state.
  • Fosters and maintains strong relationships throughout the company to support audit execution responsibilities. Viewed as a partner with IT and business leaders to understand the business and assist in designing and delivering the required audit services to meet business, customer, and regulatory requirements.
  • Establish trusted relationships to support delivery of effective, successful, and well-received audit services. Considered a go-to leader within the organization regarding risk and control matters.
  • Ensures SOC reports support our customers' use of Global Payments (TSYS Issuing) solutions by understanding Global Payments businesses and the integration of product/service, operations, and technology that impact internal controls supporting our client’s financial, data processing, and information security environments.
  • Leads team members in conducting SOC and limited IT SOX testing and project execution, including all aspects of the audit lifecycle: risk assessment, planning, scoping, client coordination, fieldwork, data analysis, work paper documentation, reporting, and remediation validation in adherence with established timelines.
  • Performs quality assurance review of audit work papers to ensure compliance with ASG and IPPF standards.
  • Leads team in updating reports to ensure compliance with AICPA and ASG standards and best practices, clear communication of Global Payments products/services, operations, technology, control testing, and issues.
  • Leads readiness for new SOC reports (both SOC 1 and SOC 2) as requested by Management. Partners with external auditors, management and management liaisons, and ASG team members to evaluate scope, define controls and gaps, and provide guidance on remediation. Ensures generation of the new report.
  • Acts as a Subject Matter Expert (SME), on SOC 1, SOC 2, and SOX IT requirements and guidance. Provides guidance to other team members and provides direction on project work based on internal business and external requirement experience.
  • Obtains and shares a detailed understanding of operational processes, including originations, cardholder account maintenance, authorization, fraud monitoring, settlement, client reporting, PIN creation, cardholder statements, card inventory management, reward point processing, and incident management,
  • Obtains and shares a detailed understanding of IT-managed processes, including technology architecture, system build, provisioning, configuration management, performance monitoring, incident management, change management, user access management, disaster recovery, etc.
  • Continue to develop knowledge of applicable laws, regulations, and company policies and share with ASG team members.
  • Assists audit leadership in establishing and implementing best practices for SOC audit activities and directing its technical and administrative function in support of the best course of action to minimize the impact of regulation or compliance standard changes to internal processes, procedures or the organization.
  • Assists Controls Assurance (CA) team and ASG in setting internal processes and project execution guidance for junior team members. Assists CA team and ASG in adopting and optimizing new technology and processes; assists junior team members with execution of their adoption and optimization.
  • Provide coaching and performance feedback for ASG team members and assist junior team members with development of required audit skills and technical knowledge.
  • Identifies, evaluates, and reports issues and internal control deficiencies with ASG leadership, relevant management, and external providers. Evaluate root cause factors for audit testing exceptions and recommend practical solutions that reduce risk and strengthen business processes and control(s). Document issues and deficiencies in applicable SOC reports, SOX trackers, and Global Payments applications.
  • Monitors the implementation of corrective action(s) taken by management to resolve audit issue(s) and gaps identified during the audit engagement to ensure adherence with compliance standards and effective issue resolution.
  • Creates and presents oral and written presentations to management throughout and at the conclusion of the engagement project by discussing process and control deficiencies, recommending corrective actions, and other suggestions for improvements in operations and/or reductions in costs.
  • Support and partner with other team members within the Audit Services Group to facilitate knowledge sharing to leverage testing and improve SOC, SOX, and risk-based audit efficiencies. Ensure proper coordination of SOC and SOX audits with team members performing risk-based audits to ensure alignment of projects, knowledge sharing, and minimal duplication of efforts.
  • Support ASG leadership in ASG oversight and execution activities, including, but not limited to, annual risk assessments, periodic reporting, project planning, and monitoring of key technology changes for impact to audit plan and SOC report scope.
What Are We Looking For in This Role? Minimum Qualifications
  • 8 years of relevant audit or other related work experience and preferred 4 years’ experience in a supervisory role.
  • Significant experience and expertise with common internal control frameworks and guidance, including Sarbanes-Oxley, SOC 1 and SOC 2 (readiness, type 1, and type 2 reports), and AICPA Trust Services Criteria.
  • Strong knowledge of IIA’s IPPF Standards, IIA best practices, auditing principles and practices, as well as the analysis and reporting of audit information.
  • Bachelor’s degree in Accounting, Audit, Business Management, Information Technology, or Information Security
  • Ability for 10-15% travel
  • CIA, CISA, CISM, CISSP, CCAK, CPA, or other relevant certifications
Preferred Qualifications
  • Experience with internal control frameworks, including COBIT, FFIEC, PCI DSS, ISO27001, and ITIL
  • Big Four, Financial Services, or Financial Technology audit and risk management experience
What Are Our Desired Skills and Capabilities?
  • Audit and/or consulting experience in all of these areas:
    • Cloud security framework auditing (specifically as related to AWS)
    • Mainframe auditing, including IT infrastructure design, management, operations, and security
    • Mainframe modernization program management and auditing
    • SOC 1 and SOC 2 requirements, project management, control testing, and best practices
    • SOX IT control testing and regulatory requirements
    • Information and data security for payment card data and publicly-identifiable information
    • General IT control testing, including IT infrastructure design, management, and operations
    • Operational and financial control testing
  • Ability to work in a complex, fast-paced, and dynamic environment.
  • Demonstrates project management and execution skills, including prioritizing tasks, balancing workload, anticipating next steps, and adapting to change.
  • Strong communication and presentation skills with an ability to tailor communications to different audiences.
  • Prepare clear, concise, and accurate documentation and audit reports.
  • Pursue work with enthusiasm, energy, drive, and team collaboration.
  • Establish and build effective and trusted relationships.
  • Collaborate with management and senior leadership to strengthen the company’s internal controls and processes.
  • Partner with ASG team members to adopt and optimize audit processes and technology.
  • Develop the skills of Audit Services Group team members
  • Proactively communicate issues with ASG, external audit, and internal stakeholders and obtain agreement on audit findings and practical recommendations with control owners prior to presentation to management.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Software & Cloud Computing

SALARY

$121k-151k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/22/2024

WEBSITE

globalpaymentsinc.com

HEADQUARTERS

ATLANTA, GA

SIZE

15,000 - 50,000

FOUNDED

1967

TYPE

Public

CEO

JEFFREY S SLOAN

REVENUE

$5B - $10B

INDUSTRY

Software & Cloud Computing

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About Global Payments

Global Payments provides payroll administration, Point of Sale, m-commerce and payment processing solutions for businesses.

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