Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

#LI-Hybrid

• Must have advanced skills and knowledge in the business continuity discipline involving the integration of theory and principles within the Global Payments BCM practices and procedures and, contributes to the development of guidelines/policies/procedures to provide a second line of defense (critical challenge)
• As a consultant develop and refine the existing business continuity strategies to meet current regulatory and industry best practice
• Design, implement and improve cross-functional programs that enables the recovery of critical business functions and systems
• Supports planning and prioritization for critical processes/ systems recovery through logical process mapping and business concurrence
• Schedule and coordinate recovery exercises for systems, incident management, call trees and tabletop and increase in complexity overtime, and identify any potential gaps/issues
• Responsible for identification of risks, tracking of remediation through closure, and escalating issues as needed
• Oversee the creation of facilities and application level recovery plans which include strategies for for key dependencies and third parties
• Researches and implements strategies and procedures for the effective response to incidents and the resumption of critical business operations and deliver incident management, business continuity/disaster recovery, exercise, and issue training and awareness
• Lead vendor reviews as a Business Resiliency Subject Matter Expert (SME) and delivers reporting on findings in a timely manner
• Monitor and escalate Corporate Incident Management inbox and tracks events, incidents, and crises that may impact the Global Payments
• Gathering and/or execute audit/documentation for meeting with Federal Examiners, internal and external auditors, and clients
• Independently leads complex projects (i.e new integration) and finds solutions to problems and issues, while setting priorities and providing regular project status updates.Able to communicate outcomes to all level of management
• Administer and complete complex tasks such as data gathering or manipulation, system or process creation and implementation
• Participate in the review of technology resiliency (design architecture) changes (new/existing) to ensure compliance with Technical Resiliency Standard
• Able to assist in mapping end-to-end service processes and identify Single Point of Failure (critical thinking)

Minimum Qualifications

• Bachelor's Degree Major in Business Administration, Business Continuity Management, Information Technology, other majors considered
• Minimum 8 years' experience of Business Continuity and Disaster Recovery

Preferred Qualifications

• Background in Business Continuity, Information Technology and Payments Industry
• Ideally Certified to Business Continuity/Disaster Recovery Practitioner

• Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review may exist at this level.
• Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.
• Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

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