Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Job Summary

We are looking for a Mid-level Quality Assurance (QA) engineer to plan, develop, execute and automate tests to ensure product quality. Mid-level QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. The Mid-level Engineer will work on multiple projects in a Scrum-based agile team and be responsible for supporting the planning, design and execution of system testing. The ideal candidate is motivated and passionate about being part of a solution and delivering a high-quality user experience.

Teamwork is an important part of Heartland's success and you will be expected to work effectively with many different functional roles in our organization from operations to infrastructure, to development and beyond.

Duties

• Maintains and builds out quality assurance projects to ensure products are tested and validated based on customer needs and requirements.

• Work in an Agile environment

• Some understanding and experience working in DevOps environment

• Develop automated testing suites and tools for testing web products

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback

• Develop and execute test plans, perform user acceptance testing of applications on multiple applications and platforms, and interact with business product owners and engineering to clarify requirements and ensure on-time quality product releases

• Create detailed, comprehensive and well-structured test plans and test cases

• Participate in reviews, freely giving and receiving constructive feedback

• Liaise with internal teams (e.g. developers and product managers) to identify system requirements

• Attend and give a voice for QA in Scrum Meetings

Job Requirements

• BS degree in Information Systems, Computer Science, Web Systems, or other related degree / or relevant time in QA

• 3 years of hands of experience working as a QA Engineer or similar QA role

• 2 years of experience with various Testing Tools: WebDriverIO, Appium, Cucumber, RSpec, Postman, Selenium

• Well-versed in industry best patterns and practices around QA testing

• Must have solid understanding of the concepts of system, acceptance, regression, and integration software testing as well as quality processes, standards, and procedures.

• Experience with at least one Scripting Language/Web Technology: JavaScript, TypeScript, Ruby, Python, PowerShell, jQuery

• Excellent Working Knowledge Testing Methods: White box, Black box, Integration testing, API testing

• Excellent written and verbal communication skills

• Ability to manage and prioritize multiple, diverse projects simultaneously

• Ability to visualize test cases and then codify those test cases into detailed steps that are repeatable from both a testing and testing data perspective.

• Must be flexible, independent and self-motivated

Preferred Qualifications

• Testing: Experience with activities, tasks, tools and techniques for testing applications and business processes to ensure adherence to functional and quality requirements. QA certification or training preferred, experience desired.

• Continuous Learning: Learns quickly when facing new problems; open to change; analyzes both successes and failures for clues to improvement; experiments and will try new approaches to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and underlying structure of anything.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external testing customers (end users, interface partners, stakeholders); gets first hand customer information and uses it for improvements in timely and accurate completion of testing deliverables and milestones; establishes and maintains effective relationships with application teams, business operations and project teams and gains their trust and respect.

• Drive for Results: Self-motivated and able to take ownership and find solutions to challenges and know when to seek guidance; very bottom-line and results oriented; steadfastly pushes self and others for results.

• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all appropriate sources for answers; can see hidden problems; possesses keen analytical skills; looks beyond the obvious and doesn't stop

• Written Communication: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

• Flexibility: Ability to change priorities quickly and the capacity to handle multiple tasks.

• Detail-oriented with strong organizational and time management skills

• Excellent planning, research, and analytical skills

• Ability to work with minimal supervision on complex projects

Diversity and EEO Statements

Heartland is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.