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Global Network Technologies
Jacksonville, FL | Full Time
$57k-74k (estimate)
3 Weeks Ago
Advance Client Solutions Specialist
$57k-74k (estimate)
Full Time 3 Weeks Ago
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Global Network Technologies is Hiring an Advance Client Solutions Specialist Near Jacksonville, FL

Job Title - Advance Client Solutions SpecialistLocation - Onsite ( Jacksonville, FL, US )Job Type - Full Time Total Position - 5Compensation - The selected hire will have the opportunity to earn a quarterly cash incentive payout based upon their cross-selling and/or up-selling success!Job DescriptionOne of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Job DescriptionAn Advanced Client Solutions Specialist (responsibilities)Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs
Responds to customer inquiries and concerns, creating customized solutions
Sells and fulfills banking products (examples: checking & savings accounts, credit cards, CDs, IRAs, loans)
Identifies client needs for Specialist (licensed) sales functions and refer to partners (Merrill, Lending, & Small Business)
Quotes rates, terms and programs for banking solutions
Manages risk in every business, product and service transaction leveraging available tools
Required SkillsDisplays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and showing empathy
Is curious, has a growth mindset and is comfortable receiving ongoing performance feedback and coaching
Enjoys ongoing change and learning new technology/processes
Has an intermediate level of proficiency with computers
Desired skills (that may result in a higher than average starting salary)
Experience in financial services
Experience in sales, cross-selling, upselling or referring products
Experience working in an inbound or outbound contact center (phone, chat and or video)
Experience working as a Personal Banker managing high client volume
Skills Used In This RoleRelationship building
Consumer products and solutions
Telephone sales
Referral Sales
Transitioning client conversations
Customer focus
Customer service
Building rapport
Establishing Trust
Active Listening
Overcoming objections
Gaining agreement
Multitasking
Oral communication
Problem solving

Job Summary

JOB TYPE

Full Time

SALARY

$57k-74k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

06/05/2024

WEBSITE

globalnetworktechnologies.com

HEADQUARTERS

Norwood, MA

SIZE

<25

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