JOB SUMMARY:

This role is a primary sales role into building and maintaining the NA Retail Dept accounts. Candidates will have sales & customer service experience to expertly support the Retail Sales Account Managers across all areas of operation to reach sales goals and objectives. High skill in attention to detail and numeracy are required as well as attention to detail due to the level of tasks required to support each account. Concentration, ability to learn quickly and drive are crucial to this position.

Knowledge of Microsoft Office Suite is vital and Adobe Creative Cloud knowledge is advantageous. Ability to take instruction, account for pressing deadlines, and communicate efficiently is paramount. The individual/candidate must be accountable for their workload/tasks, problem solve effectively, and work well as a team player.

ABOUT GLOBAL MERCHANDISING SERVICES:

Global Merchandising Services are music artist, celebrity, and brand merchandise experts. Headquartered in London and Los Angeles, Global is a licensing powerhouse with best-in-class design, product development, and manufacturing and direct-to-consumer sales.

Global executes and delivers business through all channels of retail distribution, live events, web stores, pop-up stores, brand origination and development, sponsorship, endorsements, and third-party licensing. As the exclusive partner for its extensive roster of musical artists and brands, Global develops unique and innovative merchandise programs for its clients.

ESSENTIAL DUTIES

To provide administrative support to the Retail Sales Account Managers where required, including but not limited to the following:

• Administrate and track all sales made to each retailer, by artist, by product, by design.
• Tracking design submission from initial concept visual through to physical sample approval and final production.
• Request SKU numbers from production team & assigning them to designs that have been selected by retailers.
• Submit items for concept approval to appropriate brand manager.
• Submit sample requests to production team upon buyer confirmation and concept approval.
• Assist and support the Sales Account Managers with processing Purchase Orders, including EDI processing for relevant retailers.
• Working in tandem with Production dept. & Sales Account Managers to ensure retailer samples are sent & approvals are tracked, to meet with timings required in-line with vendor compliance.
• Assist with the upkeep and management of internal cross-reference trackers, to match incoming monthly & quarterly sales accounting statements, ensuring all business transactions are recorded correctly.
• Provide general administrative support to the Retail sales team as needed.
• Other duties as required.

JOB QUALIFICATIONS & SKILLS

• Bachelor’s degree in relevant field preferred.
• 1 year of experience in sales or related field.
• Retailer based vendor compliance knowledge helpful.
• Ability to identify errors, identify queries and assist with problem solving.
• Ability to prioritize workflow and meet strict deadlines.
• Understanding of web-based applications.
• Experience in PLM, Navision & Media Box advantageous.
• Either MAC or PC usage will be needed.
• Ability to adapt to fast paced environment.
• Numerate & highly skilled in Outlook, Excel & PowerPoint
• High degree of attention to detail with accurate data entry & proficient administration skills.
• Basic accountancy knowledge
• Sales, Operational and Supply Chain knowledge
• Time management

PHYSICAL REQUIREMENTS

• Ability to talk or hear in order to give and receive information and instructions.
• Ability to stand, walk, sit, use hands to type, handle or feel objects, tools or controls.
• Ability to reach with hands and arms.
• Ability to use computer keyboard up to 80% of the day.
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment.
• Lift and/or move up to 25 pounds.

COVID-19 CONSIDERATIONS

Global is taking all the required CDC requirements to provide a safe working environment for our employees.

This job description is not intended to be all-inclusive. Global Merchandising Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against based on disability. EOE/AA M/F/D/V.