Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our people, so we built a company where great people can do great things, with the resources and autonomy to make decisions that transform organizations. We operate as one team of diverse people, united by a passion for continuous growth and optimization. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com Summary ValidaTek is looking for a Senior Systems Engineer for a large, complex IT platform service with multiple task orders. This position will serve as the operational lead for platform and software products. Duties will include: Responsibilities * Maintaining offerings to include the routine patching of the open source, GOTS, and COTS Platform Toolchain software,
* Emergency diagnosis and fix of customer facing services,
* Ensuring the operational services uptime and latency meet agreed upon SLA's,
* Holding technical exchanges and subsequent onboarding of new customers to the operational services,
* Prioritizing and incorporating customer requirements,
* Maintaining customer "base images" on tenant spaces within the platform,
* Researching new DevSecOps tools and technologies,
* Managing customer help desk and ticketing systems,
* Prioritizing tasks and task management for team supporting operations,
* Maintaining customer onboarding documentation and relevant program documentation to operations. Qualifications To be considered for this role, candidates must have: * DoD Secret clearance - required.
* At least 8 years of experience with large scale, complex enterprise platform and software services. Must also have experience maintaining these services in a federal government environment.
* A bachelor's degree in a related IT or engineering field.
* Experience operationalizing DevSecOps and commercial cloud tech services in complex organizations.
* Subject matter expertise pertaining to DevSecOps software and the commercial and open source products utilized for software automation in large enterprise government settings.
* The ability to explain complex, technical tasks in easily understood language to non-technical users.
* The demonstrated ability to influence decision making with a diverse set of customers and leaders. EEO Statement ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.