Store Retail Maintenance Specialist needs 3 years' work experience in retail maintenance environment
Store Retail Maintenance Specialist requires:
Bachelor's Degree in Business Management or related field
2 Days a week in NY office
•3 years' work experience in retail maintenance environment
•Superior communication skills - both verbal and written
•Strong computer skills - Outlook, Word, Excel, and PowerPoint
•Ability to think strategically and creatively
•Ability to navigate and make decisions without clear direction
•Proven ability to convert data into plans
•Organized-driven team member, able to act independently, and capable of switching rapidly between different projects/tasks in a fast-paced environment.
PREFERRED QUALIFICATIONS
•Understanding of facilities repairs and maintenance in a complex retail environment
•Experience using ServiceChannel
Store Retail Maintenance Specialist duties:
•Actively manage daily Work Order volume and proactively communicate with Store Maintenance and Brand Leadership partners as appropriate
•Ability to analyze and understand data for the purpose of identifying trends, cost drivers and suggest necessary changes to support business initiatives
•Understand current business KPIs by proposing and creating business actions to help achieve them
•Create, review, and evaluate system generated service partner reports to assess vendor performance and provide necessary feedback
•Continually look for opportunities to optimize vendor responsiveness, reduce repair/replacement time and overall costs
•Identify trends using a variety of Reporting Tools to support overall Brand Performance