Servicenow ITSM Core Architect needs 5 years' experience
Servicenow ITSM Core Architect requires:
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist in at least 1 product suite ServiceNow Certified Application Developer
Certified in ITIL Foundation (v3 or v4)
ServiceNow
ITSM
CSDM
A strong understanding and track record of scoping and designing complex ServiceNow projects that have been successfully delivered on time & budget.
Strength and depth in understanding Service Management processes and capabilities, and the ability to articulate how ITSM tooling drives exceptional Service Management outcomes.
Strong understanding around CMDB / CSDM, and other data taxonomies (e.g. TBM).
Ability to work in a fast-paced environment with rapidly changing priorities on multiple projects and initiatives.
Pragmatic technology approach an ability to understand what solution(s) best match the requirements based on differing capabilities of the technologies in use to deliver ITSM.
Servicenow ITSM Core Architect duties:
Work closely with ServiceNow development team to understand how ServiceNow solutions ARE implemented