Glenmark Pharmaceuticals is Hiring a Senior IT Associate Near Monroe, NC
Glenmark Pharmaceuticals Inc., USA is a subsidiary of Glenmark Pharmaceuticals Ltd., a leading player in the discovery of new molecules – both New Chemical Entities (NCE's) and New Biological Entities (NBEs'), with eight molecules in various stages of clinical development. Glenmark Pharmaceuticals Inc., USA is a fast growing and robust US generics business, with plans to move into the innovative market as well. The USA subsidiary also markets APIs to regulated and semi-regulated countries. Glenmark Pharmaceuticals Ltd. employs over 10,000 people in more than 60 countries, including twelve manufacturing facilities, five R&D centers, and front-ends in the US, EU, India, and Brazil. Currently, Glenmark is in a phase of immense growth both in the U.S. and abroad, and is well-positioned to successfully emerge as a leading integrated research–based pharmaceutical company. Position SummaryGlenmark is actively seeking an Information Technology Senior Associate to join the Monroe, NC facility. As the IT Senior Associate responsible for Providing information about performance monitoring and MIS reports monthly Handling User Access\Authorization management and Execution of backup estoration for, Empower, Track and Trace and Quality control standalone instrument. Co-ordination with respective stake holders, your essential job responsibilities will include but will not be limited to the following:
Act as the primary point of contact between business and helpdesk team to provide on time support within set SLA
Monitor security compliance in accordance with Glenmark standards, policies and procedures
Generates and publish weekly /monthly reports to the IT management along with the MIS.
Preparing, monitoring and adherence of SOPs on regular basis.
Imparting Training to new joiners.
Creating regular awareness of IT infrastructure to subordinates.
Coordinate, communicate and escalate, if issues from corporate team for corporate systems
Support for the Track and Trace system implementation and maintenance at Plant
SLA/Process adherence
IT Infrastructure Management, Server/Network Management and support, Validation/Qualification of Equipment's (CSV)
Install Infrastructure at Monroe plant, whenever required
Carry out business continuity (BC) and IT continuity in adverse conditions
Act as single point of contact between Quality dept.
To support and monitor the shop floor LAN, WAN connectivity.
To assist in Qualifications / Validation of quality / manufacturing equipment with respect to IT requirements
Responsible for Administrator related activities for Non-Networked and Empower software of Quality Control department e.g. user creation, user deactivation, user type modification , Backup & restore
Support for IT implementation of rollback plan and Corrective / Preventive Action (CAPA) / Incident / Deviation / change Control whenever required.