JOB SUMMARY

This position includes a $500 sign-on bonus! 

Assists the Centers by performing administrative/desktop management job duties. These duties may encompass such areas as patient notifications, order tracking and patient outreach. Participates in a team-based approach to care in the Patient Centered Medical Home (PCMH). Participates in activities related to Quality Improvement.

ESSENTIAL JOB DUTIES

1. Answers telephones promptly, and handles/screens calls courteously, professionally and appropriately, including scheduling of patient appointments as directed and taking messages. Assists call center operators as needed.

2. Completes outreach activities as assigned.

3. Promotes and assists patients to use the patient portal.
4.  Schedules patients for In-House procedures and assists with initiation of referrals to outside agencies/providers. Assists with tracking process per protocol
5. Updates EHR and maintains accurate clinical data with incoming medical reports. Sends appropriate reports to be scanned. Performs follow-up functions as assigned.
6. Performs other duties as assigned.

REQUIRED JOB SPECIFICATIONS

1. Education: Completion of Medical Assisting program, with evidence of training in clinic procedures and duties.
2. Licensure: Certification as a Medical Assistant required.
3. Experience: Minimum of one year experience in a medical setting required, preferably office/clinic. Medical billing experience preferred. 

GLBHC is an equal opportunity employer and prohibits discrimination and or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and or local laws.