Company: Glass America Las Vegas, Nevada We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Description: Glass America Entry Level Call Center Sales Las Vegas, NV $18.00 per hour plus monthly commission (when eligible) Eligible for health benefits on your first day of work! Glass America is currently seeking a full-time Customer Service Representative (CSR) at our office in Las Vegas, NV! Great Hourly Pay Monthly Commission! Full Time (4 days during the week and Saturday) Schedule: Weekdays 9:00am to 6pm and Saturday 7:30am to 3:30pm. Eligible for Benefits on DAY ONE! Responsibilities The Inside Sales Representative (ISR) will provide effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs. Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to provide accurate information about our professional service and our competitive pricing. Handle customer inquiries via phone and email. Provide customers with estimates, book the appointment and process the order. Document all calls and sales information. Make follow-up communication on all estimates that have been written but not sold. Qualifications Call center, care center, customer service and/or sales experience is preferred but not required. Experience using a PC with various software packages. Good data entry and typing skills. Problem solving (i.e. customer complaints, competitive issues). Ability to sit for long periods of time. Bilingual speaking skills a plus! At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.