1 Chief Operating Officer - 85K Annually + 10K Sign-on Bonus Job in Cleveland, OH

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Chief Operating Officer - 85K Annually + 10K Sign-on Bonus

Gladegy Consulting, LLC

Cleveland, OH | Full Time

$158k-262k (estimate)

1 Month Ago

Chief Operating Officer - 85K Annually + 10K Sign-on Bonus

$158k-262k (estimate)

Full Time 1 Month Ago

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Gladegy Consulting, LLC is Hiring a Chief Operating Officer - 85K Annually + 10K Sign-on Bonus Near Cleveland, OH

Are you passionate about making a difference? Do you have experience managing operations and ensuring that an organization runs efficiently and effectively? If so, we have an exciting opportunity for you to join our organization as our Chief Operating Officer!
We are a dynamic and growing nonprofit organization that is committed to improving the lives of people we serve. As our Chief Operating Officer, you will be a key member of our leadership team and will play a critical role in the success of our organization.
Front Steps is an established innovative non-profit permanent supportive housing program and community mental health center in need of someone to partner with the CEO to achieve the goals of the organization by managing its operations. The Chief Operating Officer (COO) will have strong leadership skills and the ability to approach the business side of the organization with a creative point of view. The COO will ensure that operations are efficient, productive, and effective. The ideal candidate will have extensive experience in behavioral healthcare, affordable housing, and homelessness.

Reporting to the CEO and serving as an integral member of the management team, the Chief Operating Officer will be responsible for the expansion of Front Steps’ behavioral healthcare programs and accountable for the design and management of policies, processes, and operations that support the organization’s strategic goals. The successful candidate will oversee internal and operational functions and collaborate closely with the CEO and senior staff to ensure consistency of process and operations across the organization.

How you will succeed

Collaborate with the CEO in setting and driving the organizational vision, operations strategy, and hiring
Expand the organization's behavioral healthcare programs
Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
Oversee Front Steps’ day-to-day operations and employee productivity, building a highly inclusive culture that ensures that team members can thrive and that organizational goals are met
Create effective recruiting, onboarding, professional development, performance management, and retention processes
Ensure compliance with national, statewide, and local standards of organizations including but not limited to CARF, OMHAS, and the ADAMHS Board of Cuyahoga County

Experience and Attributes:

The Chief Operating Officer will use collaborative leadership skills, possess the ability to lead and build teams and will lead with integrity. The position requires an individual who is organized and able to create structure that equips others to thrive while also being skilled in supporting operations and culture. The COO also must have the ability to interact with residents of St. Joseph’s Commons – permanent supportive housing, as needed, to assist in basic trouble shooting.

Required Skills and Qualifications:

Seven or more years of experience in executive leadership roles, preferably in affordable housing and/or mental health
Strong understanding of behavioral healthcare operations, electronic medical records, and Medicaid billing
Excellent leadership skills, with steadfast resolve and personal integrity
Familiarity with CARF accreditation and OMHAS certification
Understanding of advanced business planning and regulatory issues
Solid grasp of quality assurance principles in housing and mental health, including data analysis and performance metrics
Ability to diagnose problems quickly and foresee potential issues
Experience with creating a culture of diversity, equity, and inclusion

Preferred Skills and Qualifications:

Valid unencumbered LISW-S, LPCC-S, IMFT-S in the State of Ohio
Knowledge of affordable housing and HUD regulations
Human Resources management

Benefits:

403(b)
SEP/IRA
Medical
Vision
Dental
Life Insurance
Paid Time Off

Working Conditions:

While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Work is normally performed in a typical interior/office/clinical work environment.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through virtual technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through virtual technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.

Equal Opportunity Employer:

Front Steps Housing and Services is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law.