18 Dispatcher Jobs in Chesapeake, VA
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Givens is Hiring a Dispatcher Near Chesapeake, VA
Givens is Driven to Deliver- both for our customers and our employees. Since 1957 we have provided our customers with a comprehensive range of services including warehouse, distribution, transportation, packing and crating, and air freight.
Our commitment to delivering exceptional solutions has fueled our significant growth in recent years, and we continue to expand at an impressive pace.
Givens Transportation is searching for a skilled Dispatcher with a deep understanding of drayage operations at the Ports of Virginia (PoV).
Our drayage team is primarily managing deliveries through Trinium, our Drayage Transportation Management System, and maintaining information within several customer portals and proprietary systems.
As a Dispatcher, this role's primary responsibility will involve Long Haul Drayage from the PoV. This includes managing delivery appointments, obtaining overweight permits when necessary, and assigning drivers for seamless operations.
Additionally, the candidate will provide coverage for our Local Drayage team during vacations. Our business extends beyond the PoV, reaching Georgia, North Carolina, and South Carolina, and we are actively seeking to grow our drayage operations at the Georgia Port Authority (Garden City / Savannah) and South Carolina Ports (Charleston SC).
This position will a play a key role in expanding our drayage operations to these ports.
Requirements
- Maintain information within our Transportation Management System (TMS)
- Tracking & tracing Containers
- Managing port appointments to retrieve containers
- Assigning loads to drivers
- Notifying drivers of compliance needs (Inspections, License expirations, etc.)
- Communicating with customers on the status of deliveries
- Entering and maintaining delivery milestones within customer portals
- Delivery notifications
- Troubleshooting problems preventing a pickup or delivery
- Clearing container holds (Customs / Line / etc.)
Capabilities
- Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Technology / Systems Past Experience with and Understanding of Transportation Management Systems (TMS), Microsoft Excel, Microsoft Office 365 Environments (SharePoint, Teams, OneDrive, etc.)
- Logistics Foundational understanding of Asset Motor Carrier Operations ideally related to Drayage Operations
- Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Service Orientation Actively looking for ways to help people
- Reading Comprehension Understanding written sentences and paragraphs in work-related documents
- Time Management Managing one's own time and the time of others
- Speaking Talking to others to convey information effectively
- Coordination Adjusting actions in relation to others' actions to include internal and external customers and vendors
Past Experience Required :
1 Year Experience in Drayage Operations
Benefits
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (401k with company match)
- Life Insurance (Basic & Voluntary)
- Paid Time Off
- Short Term & Long Term Disability
Last updated : 2024-05-09
Job Summary
Full Time
Transportation
$39k-51k (estimate)
03/28/2024
05/12/2024
givens.com
CHESAPEAKE, VA
200 - 500
1957
Private
EDWARD J REED
$10M - $50M
Transportation
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The job skills required for Dispatcher include Transportation, Logistics, Microsoft Office, Coordination, Time Management, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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