Job Title: Enrollment Technology Specialist

Job Summary:
The Enrollment Technology Specialist will work closely with our Account Management team to deliver enrollment technology to our customers in an accurate and timely fashion.

Duties/Responsibilities:
▪ Gain knowledge of insurance products including but not limited to dental, life, disability, vision, accident, critical illness, and medical.
▪ Serve as a technical resource for Account Management and Sales
▪ Develop relationships with our local teams
▪ Provide prompt, efficient, high-quality service to our broker partners and clients.
▪ Responsible for obtaining discrepancies from carriers and be able to fix/adjust discrepancies based on structure.
▪ Identify trends with carriers and/or plan builds and follow through on updated educational pieces.

Required Skills/Abilities:
▪ Must be able to work in a fast-paced environment.
▪ Must have the ability to learn quickly.
▪ The candidate has a sense of urgency and takes pride in their work.
▪ Must be comfortable in a team environment.
▪ Must have the ability to troubleshoot and articulate solutions to issues.
▪ At least one year of professional work experience.
▪ Employee Benefit industry experience is not required but preferred.
▪ Self-motivated and goal oriented.
▪ Strong organizational, time management and follow-through skills.
▪ Highly proficient in the basics of Microsoft Excel (expert preferred, but not required).
▪ Excellent communication skills both written and verbal.
▪ Undergraduate degree (Preferred, but not required).
▪ Desire to continually learn new products and services.

Physical Requirements:
▪ Prolonged periods of sitting at a desk and working on a computer

▪ Must be able to lift up to 15 pounds at times

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person