Description

Position Summary

Under minimal supervision responsible for executing maintenance including diagnosing problems and making repairs in order to maintain the physical condition of the properties according to operating and safety standards of GSGLA and to ensure that service requests and repairs are made in a timely manner.

Council Overview

GSGLA Values

Our core values represent how we behave on a day-to-day basis. These values are the specific behaviors that are expected, encouraged, and rewarded within our GSGLA culture. 

• INTEGRITY: We do what we say we are going to do. We strive for our highest quality work and commit to doing what’s right even when it’s difficult. 
• CLARITY OF PURPOSE: We commit to and stay focused on the goals and priorities of GSGLA and hold ourselves responsible for keeping the girl at the center of everything we do. 
• ACCOUNTABILITY: We accept personal responsibility for our work, and we hold others accountable. We can be relied upon and can rely on others. We commit to mutual understanding and mutual problem solving and embrace the necessary tough conversations. 
• RESPECT: We practice respect by caring for the worth of ourselves, others, the environment, property, and policies. We listen well and honor diversity in ideas without judgements.

Essential Duties & Responsibilities

• Work independently with minimal supervision and resolve complex problems out in the field.
• Take on the role of project lead as it relates to projects on assigned properties.
• Manage vendor relationships on assigned properties and ensure GSGLA is receiving excellent value from janitorial, security, and landscaping and other service providers.
• To provide courteous, consistent, professional, and knowledgeable customer service while adhering to GSGLA policies and procedure. General Maintenance and Repair of Buildings, Facilities, Equipment, and Grounds. Performs a variety of work in the maintenance and repair of buildings and grounds at various assigned facilities/sites including:

• Diagnose and repair problems in such areas as HVAC, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pounds, pools, etc.) and waste management systems.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a timely manner.
• Organizing and prioritizing service request and general maintenance tasks
• Adhere to maintenance schedules, maintenance budget, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
• Inspect assigned properties, building and grounds on a preset schedule to identify maintenance needs, make necessary repairs and plan future projects.
• Respond to requests and work with Staff to minimize/resolve problems and complaints follow through to ensure issue is resolved.
• Apply all applicable GSGLA policies and procedures such as but not limited to company operating and safety standards. Promote safe work practices.
• Carpentry: Performs basic rough and finished carpentry work in construction and repair of structures such as partitions, walls, doors, fences, window frames, office furniture, roofs, and shelves.
• Glazier: Removes broken glass, putty or plastic; replaces windows and door hardware; replaces or arranges for replacement of glass for windows, doors, and light fixtures.
• Electrical: Performs basic electrical installation and repair work in wiring for switches, outlets, plugs, cables, power circuits and appliances; repairs lighting systems; inspects electrical systems for unsafe conditions.
• Plumbing/Painting: Identifies and performs basic repairs of plumbing leaks or breaks; opens clogged lines and drains; replaces washers and other minor parts; maintains and monitors septic system; applies and prepares various surfaces for paint, enamel, lacquer, varnish, or stain; repairs wall coverings.
• Grounds Maintenance: Maintains grounds in clean and orderly manner including mowing, trimming, weeding, aerating and fertilizing lawns; replaces plants as needed; sets sprinklers; replaces broken sprinkler heads; adjusts automatic time clocks and system pressure if necessary; maintains grounds maintenance equipment; trims tree branches that create hazardous situations; installs and maintains drinking fountains; repairs/replaces hot water heaters.
• Masonry: Lays forms, mixes, pours, and finishes concrete for buildings, sidewalks and slabs.
• Supervise vendors and service providers and escalates issues as appropriate.
• Follows all safety guidelines at all times, reports hazards or accidents in a timely manner.
• Always comply fully with the Council’s financial policies and procedures.
• Willing and able to be “on call” for emergencies.
• Other duties as assigned.

Qualifications

Qualifications (Minimum Education and Experience)

• 3-5 years of experience in commercial property, maintenance or a building trade
• A certifications/formal training from a trade school or trade union in any of the following trades is required
• HVAC, electrical, plumbing or carpentry.
• Ability to read and write English as demonstrated by clear and concise written and verbal communications. The ability to read maintenance tickets and ability to read and understand labels on containers of cleaning and chemical supplies.
• Knowledge of: methods used in maintenance including basic knowledge of the following trades: carpentry, plumbing, glass replacement, painting, masonry, grounds keeping, appliance repair, and electrical wiring; standard
• practices and tools used in the maintenance and repair of building facilities; safety practices and procedures related to the building trades
• Ability to perform basic arithmetic skills such as measurement addition, subtraction, multiplication and division in order to do basic calculation and analysis such as estimating determining averages and percentage and totals.
• Ability to frequently use general maintenance tools supplies and equipment such as but no limited to ,hand tools, pressure washer, blowers, paint equipment ,pool chemicals, ice removal equipment, ladders, landscaping equipment, sandblasters and safety equipment.
• Ability to frequently handle and use chemicals and general cleaning supplies
• Ability to frequently transport up 60 pounds variable distances the mobility and flexibility to use required equipment and access work in restricted spaces or at heights in excess of 8-9 feet
• Ability to operate motorized vehicles such as but not limited to, a car, truck, van, or tractors and any other need to performed work.
• Ability to frequently stand, walk, stoop, kneel, crouch or crawl and climb (stairs, ladders. etc.)
• Follow oral and/or written instructions, excellent communication skills, written and verbal with English language proficiency.
• Willingness to work outside in inclement weather (if necessary).
• Strong computer skills, know how to use a scanner, Microsoft Outlook for emailing purposes, and Microsoft Word for written correspondence.
• Must be able to pass a criminal background check
• Possession of a valid California driver's license and automobile insurance

Additional Organizational Requirements

• Subscribe to the principles of the Girl Scout Movement.
• Demonstrate a strong work ethic, integrity and honesty in all professional situations.
• Possess a positive attitude with strong work ethic, integrity. honesty, and sense of humor.
• Must be flexible, adaptable and willing to thrive in an ever changing/fast-paced environment
• Develop and maintain sensitivity to employee diversity in the workplace.
• Behave in ways that demonstrate respectful treatment of other employees, volunteers and girls.
• Practice pluralism and be inclusive with the services provided.
• Compliance with State-mandated reporter requirements is an essential function of this position.
• Attend GSGLA signature events and certain other activities/events (including cookie cupboards, etc.) as assigned.
• Abide by a duty of loyalty to GSGLA and give preference to the business and mission of GSGLA over that of other organizations and your own business interests.

Physical Requirements

• The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The environment for this position is mostly clean and comfortable but may include some minor annoyances such as noise, odors, drafts, etc. while performing this work, the incumbent:
  • Will spend time sitting, utilizing the computer.
  • Will spend time standing/walking throughout the facilities.
  • Must travel via personal vehicle or public transport to various facilities throughout the region.
  • May lift to 15 lbs. periodically. If more, the incumbent must request assistance.
• The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits / Other

GSGLA and its employees support an inclusive environment and values the individual traits, skills and talents of all staff, volunteers, girls, prospects, and donors. Employees of GSGLA receive a competitive slate of benefits and paid time off, including the closure of its offices the second and fourth Monday of every month. Full time staff are eligible to opt into plans that cover Medical, Dental, Vision, Life and even Pet Insurance, as well as a 403(b) plan.

Diversity, Equity, Inclusion, Access & Advocacy Statement

Girl Scouts of Greater Los Angeles is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace. We encourage applications from individuals in all groups and communities, different walks of life, and those belonging to communities historically excluded. As an organization committed to making the world a better place, it is essential that we incorporate a diverse, equitable and inclusive lens into all aspects of our work. We encourage applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply.

Vaccination Policy

Girl Scouts of Greater Los Angeles requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law. New hires working at Girl Scouts of Greater Los Angeles must be fully vaccinated upon hire. Please contact the Human Resources Department for a copy of the vaccination policy.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.