The Lumber Yard Associate is responsible for providing excellent customer service and for performing the tasks involved in the overall operation of the lumber yard and associated equipment.

Essential Functions :

Treat all team members, vendors, and customers with courtesy and respect.

Greet and assist customers in a positive, approachable manner. Answer customer questions and work with the management team to resolve customer concerns.

Perform a variety of duties, such as but not limited to; assisting customers loading and unloading lumber and building materials, building loads as needed, operating trucks and equipment, delivering materials to homes and job sites.

Manually carry building materials onto job site. Building materials including drywall are often heavy and awkward and require precise placement in the job site while avoiding damaging materials or the surroundings.

Perform routine inspection and preventive maintenance, including cleaning, on assigned equipment and trucks. Refer defects or repairs to supervisor.

Keep accurate daily inspection logs as required by law.

Assist in inventory management by ensuring customers are loaded properly, checking in freight, routine cycle counts, etc.

When not on delivery any other lumber yard tasks will be required. These may include : maintaining store grounds, assisting customers, straightening and cleaning the yard, cycle counts, equipment maintenance, etc.

Always continue to make customers a priority while performing other duties.

Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.

Help out in other departments as necessary.

Follow all company policies and procedures.

Other duties as assigned.

Work Competencies : Customer Focus

Customer Focus

Teamwork

Attention to detail

Safety Awareness

Supervisory Responsibility : This position does not directly supervise anyone.

Work Environment : While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions.

The noise level in the work environment is usually moderate.

Physical Requirements :

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Prolonged periods of standing and walking throughout the day.

Must be able to lift up to 80 lbs at times.

Position Type and Expected Hours of Work :

This is a part-time position, must be able to work days / evenings / weekends as needed, 15-20 hours / week.

Required Education and Experience :

High School Diploma or GED

1-2 years of customer service experience preferred.

Valid drivers license.

Forklift experience preferred.

Must be 18 years old to drive forklift.

Last updated : 2024-03-05