1.0 FTE (40 hrs/wk); Monday - Friday, hours vary between 8:00am to 5:30pm, for the St. Paul Clinic Team. 

Purpose of position

This position is expected to maintain and promote excellent patient care and customer service by supporting the efficient running of the clinic through direct patient care clinical duties and administrative duties. Specific duties are determined by the work setting or patient population served as directed by providers (MD/APP) and nurses but in coordination with the entire patient. care team. We organize care around each patient’s condition which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities including communicating efficiently and effectively and adopting the behaviors required for high functioning integrated teams.

Compensation & Benefits Information

The hourly wage for this opportunity is $19.76/hour to $29.63/hour, with a median wage of $24.69/hour. Shift differentials of $1.00/hour for evenings, and $1.25/hour for weekends are available for this position. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and health and wellness benefits for .5 FTE and above.

Qualifications

Required

• Completion of an accredited Medical Assistant program.
• Current Medical Assistant certification by either the AAMA (CMA), AMT (RMA) or obtained within 6 months from date of hire.

• Current BLS certification (Basic Life Support through the American Heart Association) or obtain within 90-days of hire.

Preferred

• Experience in a hospital or clinic environment.

Knowledge, Skills and Abilities

• Strong customer service skills and knowledge of basic medical terminology.
• Demonstrated basic clinic workflow and procedure support skills.
• Demonstrated strong interpersonal and communication skills, which includes ability to communicate professionally with a wide range of professional staff, patients, and families.

• Demonstrated strong computer skills – must be able to learn a variety of program.

Gillette Children’s is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.

Gillette Children’s is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.

To learn more about working at Gillette Children's, please visit https://www.gillettechildrens.org/careers.

Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit https://www.e-verify.gov/ for further details regarding E-Verify.