JOB
The purpose of this position is to maintain an accurate visual record of property ownership that is easy for Gila County citizens to follow. This position maintains and archives maps and records, provides customer service, conducts research and fulfills requests by property owners, such as the processing of splits and combinations.
EXAMPLE OF DUTIES
SUPERVISORY RESPONSIBILITIES This position does not supervise other employees. ESSENTIAL DUTIES AND RESPONSIBILITIESTIME SPENTProcesses new property splits and combinations to create new parcel numbers as requested by customers either per deed, Record of Survey, or written request; researches deeds, legal descriptions, and other official documents to assist in verifying land titles before preparing maps; revises and updates map indexes; reviews and checks maps for accuracy and measurement of lots and boundaries; scans records of survey and plat maps; maintains various tables for maps and split and combination information; copies and sorts records of survey; makes large-scale copies for distribution; inputs data into appropriate tables and forms. Plans new splits and combines property parcels including subdivisions map books and the updating of property lines on Assessor's maps as a result of property transactions, road, and other realignment of tax area lines; assigns parcel numbers to subdivisions and splits.40%Uses CAD files, databases, and spreadsheets to compile and maintain accurate maps and property descriptions for the identification and assessment of property; researches recorded instruments, survey data, source maps, and photographs to determine accurate location and name of boundaries and other map features; checks for errors, and verifies accuracy; assists with the planning and prioritizing project work in consideration of deadlines and resources available to complete work; reviews all computerized drawings and maintains quality control standards. Maintains current parcel maps with accurate easement depictions; maintains and archives records of survey, subdivision plat maps and other maps.30%Provides customer service assistance in person and via telephone to the public, internet departments, outside agencies, title companies, appraisers and realtors by providing information regarding surveys, boundaries, easements, property ownership, parcel numbers, acreage, instructions for accessing maps online, and breakdown for well information, roads and similar matters.20%Compiles and maintains a complete record of County tax district maps; updates realignment of taxing jurisdiction lines as approved by Arizona Department of Revenue; redraws and corrects boundary changes in district maps by reviewing the official records10%Performs other duties as assigned. BUDGET RESPONSIBILITIESThis position has no responsibility over any types of budget.PROJECT RESPONSIBILITIESThis position does not have project responsibilities.ORAL COMMUNICATION DUTIESThis position trains colleagues and explains County procedures or processes.WRITTEN COMMUNICATION DUTIESThis position creates or edits documents, internal memos, emails and reports.INTERACTIONS WITH THE GENERAL PUBLICInteracts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.INTERACTIONS SPECIFICALLY WITH CUSTOMERSRegularly (More than 55% but less than 70% in a year)
SUPPLEMENTAL INFORMATION
KNOWLEDGE REQUIREDCustomer and personal service, English language and composition, and mathematics. SKILLS REQUIREDActive learning, active listening, reading, customer service, problem recognition, problem solving, time management, self motivation and ability to work efficiently with a minimum of supervisory direction.ABILITIES REQUIREDPerform mathematical operations, make sense of multiple data, detect embedded objects or information, find directions and current locations, and focus. PHYSICAL DEMANDSRoutinely stands to attend to customers.Regularly sits to complete report and to operate computers; occasionally sits to operate special equipment; rarely sits to attend to reception areas.May be required to lift work related materials or equipment up to 25 lbs.Constantly requires dexterity for keyboard operation; occasionally requires dexterity for special machines.WORK ENVIRONMENTIncumbents in this position constantly spends time in office environment; routinely spends time in lobby environment; spends time in automobile.SAFETY RISK EXPOSUREIncumbents in this position are generally not exposed to safety risk; may become exposed to telephone verbal abuse by customers or citizens, individuals with high level of emotional distress.PROTECTIVE GEAR & SAFETY MANUALSIncumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department.CONSEQUENCES OF ERRORPotential errors can result in unfavorable public perceptions and legal ramifications.