Salary Range: $60K - $70K

U.S. work authorization required - No Visa sponsorship

Web3 & Discord Community Manager (FT Remote)

GigaStar’s mission is to fuel human creativity by bringing Creators and Investors together. We are a multinational team of dedicated media, blockchain, and product design professionals with a successful entrepreneurial track record. Inspired by Creators, we are democratizing the Creator Economy to help Creators finance their ambitions, partner with Investors, and do what they love.

We’re seeking a talented full-time Web3 & Discord Community Manager with deep hands-on expertise in the Web3/crypto/NFT/token spaces and a passion for building and fostering communities. Reporting to the CMO, the right candidate will be detail-oriented, data-driven, and must thrive in a fast-paced startup environment to grow GigaStar’s Discord community.

The right candidate will be proactive (not reactive), self-motivated, and collaborative and must have a proven background in building and managing events and bounties in Discord communities with 25K members, and be incredibly active in Web3 and token communities.

RESPONSIBILITIES

• Design and manage online activities, and community events, set up and run monthly bounties, Drop activations, live streams, and incentives to attract and retain new members and keep our vibrant Creator and Investor communities engaged 
• Act as a key advisor on best practices in Web3, tokenization processes, and general tokenomics
• Ideate guerilla marketing for growing our community in Discord, Twitter Spaces, Reddit, and more
• Adopt GigaStar’s brand voice and core messages while following compliance best practices
• Help manage support requests and provide assistance with energy, empathy, and a welcoming spirit of Creator and Fan community cultivation
• Set up new Discord channels for Creators and their Investors, monitor audience activity, and leverage bots and tools to ensure a safe and welcoming community
• Assist in creating posts and responses within GigaStar’s brand and compliance rules
• Celebrate and surface key feedback and stories from our Creator and Investor communities
• Shape the future of how we build trust and growth in new community segments
• Engage and collaborate with other Discord servers and Telegram accounts
• Recommend improvements of processes and tools for product adoption and greater outcomes
• Set and track program performance goals through data measurement tools and dashboards
• Report on the results of each digital event, identify trends, manage GigaStar’s brand reputation

QUALIFICATIONS

• U.S. work authorization required - No Visa sponsorship
• Passion for the metaverse, blockchain, cryptocurrency, NFTs, tokens, and all things Web3
• 3-5 years of proven work experience as a Discord and social community builder specialist/manager/moderator
• 2-3 years of experience growing and managing Web3/Crypto/NFT/Token communities
• 2 years of experience with social media marketing (paid & unpaid) 
• You're an active and engaged user of various social media platforms with a voice and personality
• Hands-on expertise with Discord, Telegram, Reddit, Twitch, and other social media forums.
• Exceptional verbal and written English communication at a native/fluent level
• Ability to thrive in a fast-paced environment while being flexible as our needs change 
• You're a great communicator with skills to convey information in a creative and engaging way
• You understand the mechanics of Discord, including implementing bots and interpreting reports
• The ability to identify and track relevant community metrics as well as suggest improvements
• Experience building & managing large online communities from conception to launch (25K subs)
• An understanding of data, bots, and best practices, Discord engineering and setup
• Impeccable organizational skills, attention to detail, follow-up skills, and ability to multitask
• Experience hosting & moderating virtual events, and launching community initiatives (e.g. building online forums, daily polls, running AMAs, running bounties, creating an event series, etc.)
• Ability to navigate sensitive topics, ensuring a balance between aiding the community and remaining in line with regulatory and legal requirements
• Client success management or customer relationship experience with empathy for clients

Why Join Our Team?

By working remotely as a member of the diverse, global GigaStar team, you will perform at the crossroads of the disruptive Creator Economy and Web3 worlds on a first-of-its-kind technology, collaborating with a passionate team of entrepreneurial experts while enjoying competitive compensation and a flexible PTO policy.

• Excellent compensation and Generous stock options
• Benefits package including paid parental leave, vacation & holidays, wellness stipend, and tuition reimbursement
• Equipment to set up your work-from-home office
• Diverse and multicultural work environment
• Engaged team culture with team-wide activities and virtual happy hours

If you have the skills and experience we are looking for and are passionate about Web3 and the Creator Economy, we encourage you to apply for this exciting opportunity. Please include a cover letter detailing how your past experiences make you an ideal fit for this role.