Description
Gigamon, recently certified as a Great Place to Work, helps the world's leading organizations run fast, stay secure and innovate. We provide the industry's first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with more than 4,000 organizations, including over 80 percent of the Fortune 100 and hundreds of government and educational organizations worldwide.
At Gigamon, you will be part of an entrepreneurial team working in a fast-paced and high growth environment that is defining the future of network visibility and security.
Responsible for future design, development, enhancement, and documentation of our core IT system. The Staff IT Systems Engineer will manage current infrastructure, develop solutions and reports, as well as writes technical specifications and user documentation for all work. Meets with internal stakeholders to discuss specific automation needs and deployment timelines. Analyze and investigate problems that have been reported by internal stakeholders and document the results.
As Staff IT Systems Engineer, you will be responsible for maintaining and recommending enhancements to our current application stack to solve people problems and improve employee efficiencies, while maintaining and improving security. All work must be fully documented and any changes to follow change control requirements.
Successful candidate will be a technical expert with a people first attitude. Able to work independently as well as in team environment. As the Staff IT Systems Engineer, you will be responsible for training, mentoring, and helping team members. Improve efficiencies by creating automation and scripts within our current applications and keep all aspects of work fully documented.
Required Qualifications:

• Bachelor's degree in computer science or Computer Engineering with 7 years of IT related experience desired
• 4 years of IT Systems Administrator experience
• Strong scripting and automation skills with experience in PowerShell or other major scripting language
• Solid experience with Azure Infrastructure and Microsoft Windows Server
• Strong working knowledge of Jamf and Intune
• Strong working knowledge of Okta and Azure AD
• Strong working experience administering Slack, Zoom, O365, Exchange Online, and Servicenow
• Solid understanding of ITIL and Agile methodologies
• Experience with Project and Change Management processes and documentation
• VoIP design, implementation, and support a plus
• Knowledge of Information Security solutions.
• Experience with vendor management for software/hardware contracts
• Strong desire to help your teammates to increase their knowledge and improve productivity of those around you
• The ability to thrive in a fast paced, demanding environment where each day provides a new set of challenges under short time constraints involving complex configuration and/or troubleshooting requirements
• Experience supporting product engineering teams and opening collaborative avenues of discussions with their teams
• Experience managing multiple projects

Certifications:

• Microsoft MCSA or MCSE is a plus
• Windows Server 2016 or 2019 certification is a plus
• Microsoft Azure certification a preferred

The base salary compensation range being targeted for this role based out of Gigamon's Santa Clara, CA Headquarters office is $110,500 - $138,000, with an opportunity to earn an annual bonus or commission (subject to terms and conditions of the plan). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices.
Employees in this position are eligible to participate in the Company's standard employee benefit programs, which currently includes health insurance, health savings accounts, life, AD&D, disability, 401(k) plan with company matching contributions, paid time off (holidays, vacation, and sick), tuition reimbursement, employee assistance program (EAP), business travel accident insurance, employee discounts, and employee referral program. Additionally, employees in this position are eligible to participate in the Profit Interest Units plan.
We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.
Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.
The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).