GENERAL DESCRIPTION 

The Pharmacy Technician performs designated technical and clerical tasks associated with the preparation, labeling and dispensing of medications, including sterile admixtures and prepackaged or unit dose drugs. In addition, performs designated tasks regarding pharmacy quality control, management of pharmacy records, inventory control and preparation of orders for drugs. All functions are under the direct supervision of a Pharmacist.

QUALIFICATION REQUIREMENTS

• High School Diploma or equivalent
• Current and valid Pharmacy Technician certification in good standing and issued by state in which duties are performed
• 2-3 years of experience in retail/hospital pharmacy/specialty pharmacy 
• Strong customer service skills, focus and dedication
• Basic computer and internet skills (e.g. Microsoft Office)

QUALIFICATIONS PREFERRED

• Graduate of pharmacy technical college preferred, but not required
• National certification by Pharmacy Technician Certification Board preferred, but not required
• Knowledge of CPR preferred, but not required 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Performs all duties under direct supervision of a pharmacist.
• Adheres to BioMatrix policies and procedures; and complies with federal, state and local laws, rules and regulations.
• Complies with HIPAA Privacy Rule, and maintains strict confidentiality of patient, client and employee information.
• Prepares and generates batches for preparation of prescriptions. 
• Prepares prescriptions and enters into CPR pharmacy software system for Pharmacist verification including delivery addresses, FedEx tracking numbers, changes in patient health status and communications to Pharmacist.
• Accurately enters new product and supply inventory into CPR and maintains appropriate drug and supply inventory levels.
• Generates labels, picks, and packages prepackaged and unit dose drugs in accordance with dispensing order (pick-list).
• Maintains patient files with current prescriptions
• Ensures all pending orders are approved by communicating with the billing department prior to shipment to assure insurance clearance prior to shipment date (prior authorization)
• Notifies pharmacist of new prescriptions for subsequent patient orders
• Works with intake coordinator to schedule shipment of drugs, pumps and supplies
• Communicates with field staff and managers on shipment details: items shipped, delivery address, shipment date
• Processes reorders in CPR according to RCC/PCS Order Request Forms
• Accepts product and supply deliveries, unpacks, verifies accuracy of order and forwards packing information to accounts payable department
• Monitors FedEx shipments to confirm delivery; fax delivery tickets into system
• Files delivery tickets, order forms and prescriptions in an efficient, timely manner
• Performs and records quality assurance activities
• Maintains medication, ancillaries and supplies inventory levels to company goals; rotates stock and utilizes return process
• Ensures pharmacy area is clean and maintained per organizational policy and procedure
• Proactively improves understanding of bleeding disorders and other chronic disorders, products and treatments; stays current on legislative changes and insurance coverages, and is capable of disseminating this information to employees, patients and others within the bleeding disorder community
• Attends QMC meetings on a quarterly basis and provides input 
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise; attends continuing education programs to maintain expertise in pharmacy and information systems 
• Participates in continuing education programs appropriate to this position, and maintain current knowledge of government regulations and industry best practices; provides relevant updates to staff members accordingly

NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Ability to prioritize and handle multiple tasks and projects concurrently.
• Must have scheduling flexibility and be able to work overtime when necessary.
• Careful attention to detail.
• Performs related duties as requested.
• Participates in quality assurance activities and audits as directed.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

• Excellent interpersonal and organizational skills.
• Excellent verbal, written, and communication skills.
• Ability to prioritize, multi-task and manage multiple responsibilities in a fast-paced environment.
• Ability to focus on detail, be task-oriented with commitment to accuracy and risk reduction.
• Ability to work cooperatively with the pharmacist and other pharmacy operations staff.
• Ability to quickly respond to emergency requests
• Communication Skills 
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. 
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. 

Computer Skills 

• Become and remain proficient is all programs necessary for execution of tasks in current role.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• This position requires constant sitting and standing with occasional walking, kneeling or stooping. 
• This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. 
• This position requires constant talking and hearing. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus. 
• This position must occasionally lift and/or move up to 25 pounds
• Required to move/lift delivery boxes.

AMERICANS WITH DISABILITY SPECIFICATIONS 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

OTHER 

• Will participate in legal and ethical compliance training each year.
• Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures.
• Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
• Will not participate in any conduct considered to be unethical or illegal.

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm. 

GENERAL INFORMATION:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. 

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. 

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).