Job Summary

The Combination Technician position is responsible for installing, maintaining, and servicing telephone lines, subscriber systems, terminals protection devices, and customer-owned equipment. This position will also install and repair customer Digital Subscriber Line Internet service. This position is also responsible for locating and maintaining buried copper and fiber lines. This position will rotate on the emergency on call list for nights and weekends.

Reports to: Assistant Manager of Plant Operations

Department: Plant Operations

Classification: Hourly Non-exempt

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Buried cable locates
• Coordinating with external contractors operating near buried cable
• Installation and repair of subscriber wiring and equipment
• Inspect and repair peds, signs, and DLC cabinets along cable routes
• Assists with cable locates west periodically
• DSL, FTTH, and cable modem installations, and basic maintenance, including modem setup and swap, and provisioning
• DSL filter replacements, when needed
• Place and maintain backup electricity generators for DLC cabinets
• Maintaining cable and ped inventory, inventory warehouse, and stored equipment
• Record-keeping for buried cut repairs
• Maintain, repair, or arrange for repairs for backhoe and yard plow, or other heavy equipment
• Assists with data circuit installs
• Assists with DSL Global speed changes
• Install, maintains, and repairs wireless internet equipment at customer locations
• Support technicians who maintain wireless internet network equipment
• Maintains wireless tower sites
• Performs other duties as assigned

Access to Sensitive Areas and Information

• CPNI and other sensitive customer information
• Plant Operations offices

General Qualifications

• Technical Acumen
• Communication Proficiency
• Customer/Client Focus
• Results Driven

Education and/or Experience

• High School Diploma required
• Associates degree in mechanical, electrical, or related field preferred
• At least three years of experience in a related field preferred

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel

This position frequently travels to customer and equipment locations.

EEO Statement

JBN Telephone Company, Inc. and Giant Communications, Inc. (Company) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Company expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Company’s employees to perform their job duties may result in discipline up to and including discharge.