We require our front desk team to all be trained to work opening and closing shifts. Applicants with limited availability will not be considered for positions. Pre-scheduled time off must be discussed prior to hire. New hires are not granted time off or special scheduling requests within the first 90-days of employment.

What is a Salon Coordinator?

• Our Salon Coordinators' primary task is to schedule appointments for all service providers, and are responsible for developing/maintaining a rapport between staff members to maximize teamwork and efficiency. Our Front Desk Team must be knowledgeable on products and services and answer guest questions and concerns with ease.

Responsibilities and Duties

Our Salon Coordinators' are individuals who act with care and integrity and express great discern in navigating guest needs and concerns. Our front desk staff are not just sales-associates - they are GC experts in Aveda services and products. We add value to our relationships with our guests.

Flexible schedule is required!

General Responsibilities and Duties

Opening or Closing salon (key-holder)

• assist in retail sales
• manage incoming calls and confirm appointments
• Conduct Phone Consultations for New Guests and add info to appointment notes
• Review our cancellation policy & collect Credit Card information in our secure terminal for all New Guests and as-needed for existing guests
• developing/maintaining rapport between staff members to maximize teamwork and efficiency (lots of note-taking and passsing)
• scheduling all appointments for service providers
• answering guest inquiries / concerns, including pricing, general timing for appointments, facts about service providers, and product questions
• assist with New Guest follow-up calls
• keeping the sales floor clean, stocking, and organized
• maintaining up-to-date knowledge of products and GC/Aveda promotions
• Assist with training future teammates

Qualifications and Skills

Our salon has always been proud of maintaining consistency, all the way to our Front Desk Team -- in Aveda culture, they are known as Salon Coordinators.

What are we looking for?

• We're looking for a committed individual who will be a long-term member of our team. He/She must be detail-oriented and has a welcoming, friendly disposition. He/She must be able to stand for long periods of time, express strong communication skills, and has a professional composure. Our ideal new team member is able to handle multiple tasks with ease and prioritizes to accomplish duties in a timely fashion. He/She is organized inside AND outside of work.

Benefits

Medical, Dental, and Vision coverage is available for FULL TIME employees, for which we cover a portion of the costs.

Employees receive discounts on services and products.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person