Desktop Engineer

Location: Louisville, CO

Type: Onsite Hybrid 2 days/week

Job Summary:

Reporting to the Executive Director, IT, the Desktop Engineer provides information technology (IT) services expertise, including business outsourcing, infrastructure technology, and application services. The role is responsible for performing advanced technological systems support, maintenance, and testing for proper upkeep of GHX systems; troubleshoots and resolves complex system hardware, software, and conflicts.

At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Duties and responsibilities:

• Provides technical leadership to junior support staff to resolve comprehensive and complex system problems and assistance on diverse software applications and hardware systems for department users
• Develop and implement end-user architecture solutions based on industry best practices.
• Maintain OS patches for Windows and MacOS environment. Maintain 3rd party-patches.
• macOS operating system deployment, configuration, and troubleshooting
• Implement security best practices in end-client environments.
• Participates in and/or leads the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and leads research and development initiatives and aids in the implementation of new technologies.
• Mobile Device Management with Intune
• Device Lifecycle management and reporting
• Provide white glove support for C-Suite
• Manage and maintain conferencing solutions
• Manage 3rd party end-point solution
• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts

Qualifications:

• Excellent written and verbal communication
• Bachelor’s degree or at least 3 years of experience directly related to the duties and responsibilities specified.
• 5 or more years’ experience with Azure AD (Entra ID) and PIM roles
• 5 or more years' experience with configuring Intune policies, device restriction, application packaging and publishing
• Strong scripting skills with PowerShell
• 5 or more years’ experience managing M365 cloud services
• SomeAutoPilot experience
• We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team.​ GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants

Preferred Qualifications:

• A , Network , and other Microsoft or relevant Advanced technical certifications a plus
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to provide leadership and functional direction to other technical support staff and/or junior employees. hardware systems
• 3-5 years’ experience managing and maintaining MacOS/JAMF environment
• Demonstrated experience performing advanced preventive maintenance on systems software, applications, hardware, networking, and communications.

Estimated Salary Range for this position: $87,400 to $116,500

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

No 3rd party, agencies or C2C allowed. No sponsorships, must be a US citizen or Green Card holder presently living in the USA. #LI-RP