REPORTS TO: Operations Manager

PRIMARY JOB FUNCTIONS:

• Log and distribute mail/packages received to residents
• Responsible for receiving and logging all packages received from FEDEX, UPS, Amazon, DHL etc
• Responsible for delivering packages on daily basis and following up on any packages that have not been picked up within three (3) days
• Assist Mail and Packaging Coordinator with answering phones and greeting residents as needed
• Answers questions related to the ability of packages and mail
• Manage and coordinate Return to Sender mail and package
• Moves packages into storage area and maintains the area organized for ease of search for packages
• Provide wide range of administrative and support services to residents, staff and Managers as needed
• Conduct and complete daily checklist to make sure all doors are latched after hours
• Ensure kiosks at the package room are on and properly working
• Other duties as assigned.

QUALIFICATIONS:

• Great with people – warm, friendly and helpful in person and on the phone.
• Organized and have the ability to multi-task.
• Be able to solve problems effectively
• Must be able to communicate effectively both verbally and in writing and be able to follow instructions in both
• Ability to work weekend and holiday hours as needed
• High school diploma or GED required, 3-6 months of customer service experience
• Proficiency in internet explorer, Windows and MS Word
• Pass Background screening

PHYSICAL REQUIREMENTS:

• Regular and physical attendance required.
• Frequently move/traverse, ascend/descend stairs in/around the community
• Constantly positions self to bend, stoop, reach, lift
• Occasionally lift/move/carry up to 25lbs with/without assistance
• Frequently lift/move/carry 5lbs
• Ability to remain in a stationary position for extended periods of time

Salary Range: $16.78- $17.00 per hour. 

Benefits: Employee Assistance Program, TicketsAtWork. There is also free onsite parking.