**Job Details**

**Home Care Office Support Staff**

**Requisition #:** 22-439

**Location:** Chicago, IL 60602

**Category:** Clerical/Administrative Support

**Service Line:** Administrative

**Position Summary****:** This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

**Location:** 2335 95th St, Chicago, IL 60643

**Essential Duties:**

* Answering telephones

* Assisting staff

* Greeting visitors

* Filing/scanning and preparing report

* File reviews

* Data Entry

* Special projects

* Maintains a high degree of confidentiality at all times due to access to sensitive information

* Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

* Follows all Medicare, Medicaid, and HIPAA regulations and requirements

* Abides by all regulations, policies, procedures and standards

* Performs other duties as assigned

**Performance Responsibilities:**

* Maintains positive internal and external customer service relationships

* Maintains open lines of communication

* Plans and organizes work effectively and ensures its completion

* Meets all productivity requirements

* Demonstrates team behavior and promotes a team-oriented environment

* Actively participates in Continuous Quality Improvement

* Represents the organization professionally at all times

**Position Requirements & Competencies:**

* High school diploma or GED, plus 6 months' work experience is required

* Strong customer service, problem solving and telephone etiquette are essential

* Be a team player and have a positive attitude

* Data Entry

* Have the ability to multi-task

* Excellent organizational skills

* Excellent verbal and written skills

*Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*

*This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*