Are you a sales-driven professional with a passion for the travel industry? We're seeking an organized and detail-oriented Sales Account Executive West to join our dynamic team. This remote position offers an exciting opportunity to support our Regional Sales Directors, maintain strong relationships with trade partners, and drive bookings for our luxury river cruise and yacht brands.
In this role, you'll play a crucial part in enhancing our brand presence across the West coast territory, both online and in-person. You'll follow up on sales opportunities, facilitate webinars, coordinate events like ship visits and FAM trips, and provide day-to-day support to our Regional Sales Directors. Additionally, you'll assist with account management, system training, and identifying new group opportunities.
Key Responsibilities

• Support Regional Sales Directors in creating a strong brand presence in the assigned territory
• Follow up with maintenance-segmented accounts on sales opportunities and training needs
• Report on maintenance accounts, establish sales dashboards, and measure progress
• Facilitate webinars to increase awareness and preference for our brands
• Assist with account management and system training as required
• Support Regional Sales Directors at events, which may involve occasional overseas travel
• Coordinate events such as ship visits and FAM trips
• Provide day-to-day support to Regional Sales Directors with agency inquiries
• Complete administration tasks for new travel advisors and agencies on internal CRM, Salesforce, and Agent Portals
• Submit maintenance requests and IT tickets as needed
• Update Trade event and travel calendars
• Monitor Regional and accounts' incentive programs and fulfill prize distribution
• Build strong rapport and supportive relationships with Travel Advisors, ensuring timely issue resolution
• Support reservations to strengthen trade relationships and promote a "trade-friendly" culture
• Identify new group opportunities and coordinate with the Group Sales Manager and Regional Sales Director to win more group business
• Liaise with key colleagues to improve internal communications, practices, and promote teamwork
• Liaise with trade marketing managers and brand managers to ensure all marketing requests are fulfilled
• Work directly with assigned Travel Agency Partners or as directed by Regional Sales Directors or Trade Sales Manager
• Periodic (domestic and/or international) travel, approximately 30% to 40% of time

Qualifications And Skills

• Organized with excellent attention to detail
• Solution-oriented and outcome-focused mindset
• Ability to multi-task in a fast-paced environment
• Proficient in MS Office suite
• Familiarity with Salesforce.com (preferred)
• Social media skills (preferred)
• Previous travel industry experience and familiarity with the agency community (preferred)
• Neat, professional appearance and demeanor when representing the company brands at trade functions
• Willingness to travel occasionally, including international travel
• Excellent interpersonal and communication (written and oral) skills
• Sales mentality and team player attitude
• Other duties as required

Join our team and contribute to our continued success in the travel industry. We offer a supportive and dynamic work environment, competitive compensation, and opportunities for personal and professional growth.
Employment Type: Full-Time