OVERVIEW:

The Shipping/Receiving/Warehouse is an entry-level position to develop comprehensive product knowledge, customer, and inter-personal relationship skills. Working with PSSR’s, Inventory Control and Service Personnel, this person builds knowledge by participating in off-site, in-house and self-study product training opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Respond to customer needs in the procurement, ordering, shipping, and receiving of inventory.
• Ship and receive parts and record all incoming parts, components, and assemblies into inventory.
• Pull and stage parts for work orders.
• Stock shelves as needed and organize parts locations balancing inventory control with work efficiencies.
• Communicate and coordinate with other branches on all transfers of parts.
• Parts/Service/Sales running as needed.
• Build knowledge of existing product lines, service standards and procedures.
• Take advantage of every available opportunity to increase knowledge through attendance at meetings, seminars, and schools.
• Maintain close, positive working relationships with service, sales, and administrative departments.
• Maintain a clean and orderly warehouse.
• Maintain a high degree of proficiency regarding to parts business and functions performed in order to instill internal and external customer confidence, assurance, and satisfaction with the parts service.
• Prepare parts to ship and schedule pick-ups with various carriers.
• Will be operating a forklift in close quarters; loading and unloading parts onto and off trucks.
• Enter accurate information into our computerized inventory system.
• Ability to work with minimal supervision will be required.
• Performs other duties as assigned by the Parts Manager.

JOB REQUIREMENTS:

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative.
• Requires managing multiple tasks while keeping extremely accurate records and paying close attention to detail.
• Have solid equipment and parts knowledge.
• Forklift experience is a requirement.
• Working knowledge of Word, Excel, Access, MS Outlook, Purchase Order systems and Distributor Operating systems.
• Background in parts sales in a retail environment preferred.
• Must have excellent customer service skills, both internal and external customers.
• Strong interpersonal skills and excellent oral/written communication skills.
• Attain short- and long-term objectives through good management and planning.
• Organizational skills with ability to effectively manage multiple projects.
• Must be personable, highly motivated, a problem solver, reliable, ethical, and able to adapt to all forces around them – customers, suppliers, coworkers, and manufacturers.

BENEFITS:

• Health
  • FSA
  • HSA w/ Employer Contributions
• Dental
• Vision
• Life / AD&D / Critical Illness
• 401k Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

NATURE AND SCOPE OF JOB: 

• Occasionally lifting, carrying, pushing, or pulling 100 pounds and/or frequently lifting, carrying, pushing, or pulling 50 pounds and/or continuous lifting, carrying, pushing or pulling 20 pounds.
• Occasional to frequent walking or standing.
• Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling):
  • Kneel (bend legs at knee, come to rest on knees)
  • Crouch/Squat (bend body down and forward, bending legs and spine)
  • Crawl (move on hands, knees, and feet)
  • Climb (ascend/descend ladders, stairs, ramp, or step up on or down from equipment/trailer)
  • Stoop (Bend downward and forward at waist)
  • Lift (raise or lower object > 25 pounds from one level to another)
  • Carry (transport an object)
  • Push (press with steady force, thrust objects forward, downward, outward)
  • Pull (drag or tug objects)
  • Turn/twist (move a body part in circular motion)
  • Bend (bend downward and forward by bending the spine at waist)
  • Reach (extend hands and arms in any direction)
  • Handle (seize, hold turn with hands)
• Hearing and speaking to exchange information.
• Dexterity of hands and fingers to operate equipment.
• Consistently exposed to weather conditions, fumes, and loud noise.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.