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FT Customer Service Specialist
$46k-57k (estimate)
Full Time 3 Months Ago
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German American Bank is Hiring a FT Customer Service Specialist Near Owensboro, KY

Overview:

As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.

What You’ll Do:

  • Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
  • What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.

Bonus Points:

  • Bilingual/Multilingual
  • Customer Service experience
  • Cash-handling experience

As an employee of German American Bank, you are responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

What we can offer you:

  • Medical, dental, vision, STD, LTD, Life insurance, etc.
  • 17 days paid time off, 11 paid holidays and bereavement leave
  • Education assistance program
  • Paid parental bonding leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
  • National and local discounts on everything from computers and vacations to phones and retail shopping
  • Free checking account, checks and discounted bank services

This position will be located at:

Owensboro South Frederica

3560 Frederica Street
Owensboro, Kentucky, 42301
United States

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

04/25/2024

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The job skills required for FT Customer Service Specialist include Customer Service, Life Insurance, Financial Services, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a FT Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for FT Customer Service Specialist positions, which can be used as a reference in future career path planning. As a FT Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Customer Service Specialist. You can explore the career advancement for a FT Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

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