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I. JOB OVERVIEW
Job Description Summary:
GW Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University (GW) community. We are focused on driving digital transformation and innovation to enable the academic and operational excellence of our students, faculty, staff, and researchers. At GW IT, we are committed to cultivating a team culture that values diversity, inclusion, respect and collaboration, and invests in each of our team members to grow in their technology and career skills.
This technical support position provides AV technology support in a call center or technology support center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position is responsible for the following duties:
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:
Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
Typical Hiring Range
$20.77 - $29.04 How is pay for new employees determined at GW?II. JOB DETAILS
Campus Location:
Foggy Bottom, Washington, D.C.College/School/Department:
GW ITFamily
Information TechnologySub-Family
Audiovisual TechnologyStream
Service and SupportLevel
Level 3Full-Time/Part-Time:
Full-TimeHours Per Week:
40Work Schedule:
Monday - Friday, 11:00 a.m. - 8:00 p.m. and occasional weekendsWill this job require the employee to work on site?
YesEmployee Onsite Status
On-campus (in person)Telework:
NoRequired Background Check:
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry SearchSpecial Instructions to Applicants:
Employer will not sponsor for employment Visa status
Internal Applicants Only?
NoPosting Number:
S013003Job Open Date:
05/03/2024Job Close Date:
If temporary, grant funded or limited term appointment, position funded until:
Background Screening
Successful Completion of a Background Screening will be required as a condition of hire.EEO Statement:
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Full Time
$66k-86k (estimate)
05/28/2024
06/12/2024
gwu.edu
WASHINGTON, DC
7,500 - 15,000
Private
THOMAS LEBLANC
$1B - $3B
Colleges & Universities