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Department: Information Technology
Classification: Computer Ops Tech 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Telework Friendly: No
Pay Band: 03
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
Enterprise Infrastructure Services (EIS) is a department of the Information Technology Services (ITS) Enterprise Infrastructure Division (EID). EIS provides technical information and assistance to support the users of technology at George Mason University. The EIS groups (Support Center, Desktop, and the Data Center) provide first and second tier technical support; microcomputer support; enterprise system monitoring; hardware and software maintenance; disaster recovery; and system backups.
About the Position:
The purpose of the Operations Specialist is to monitor and control access to the facility that houses critical IT infrastructure at the university. The position also coordinates support for outages that are detected by our software or reported by the user community. The position was established so that monitoring of the facility occurs around the clock 24/7 365 days/year, with this specific position supporting that effort between the hours.
Responsibilities:
Access Control, Environmental, Systems, and Network Monitoring:
Tracking and Logging, Vendor Maintenance Coordination and Outage Coordination:
Communications, System Backup Processing:
Required Qualifications:
Preferred Qualifications:
Instructions to Applicants:
For full consideration, applicants must apply for the Operations Specialist at https://jobs.gmu.edu/; complete and submit the online application; and provide a cover letter, resume, and a list of three professional references with contact information. This position has the following working hours: 7am-3:30pm Sunday through Thursday.
Posting Open Date: January 10, 2024
For Full Consideration, Apply by: February 8, 2024
Open Until Filled?: Yes
Full Time
$58k-77k (estimate)
05/01/2024
05/19/2024
math.gmu.edu
Fairfax, VA
<25
Telecommunications
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