** Transportation Planner**

**Job Category****:** Transportation **Requisition Number****:** TRANS018730 Showing 1 location **Job Details**

**Description**

Job Duties: -

Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing the Transportation Management System (TMS)

Responsible for load planning, optimization, routing and scheduling of all transportation modes

Develops and implements final stage system parameters that drive system load assignments that identify, build and book hundreds of loads per day in compliance with client routing expectations, driving financial impact to client

Responds to client needs by answering e-mails, calls, tracking and moving shipments

Serves as the daily direct point of contact for client; direct point of contact for client issues that require immediate attention

Recommends corrective action to client or executives to adjust customer complaints

From a macro level, monitors and ensures on-time pick-up and delivery based on reports provided by Transportation Sr Coordinators and Coordinators daily

Negotiates with carriers daily and makes decisions on behalf of client within individual client parameters (e.g., up to $1,000 within the lowest rate); makes best financial decision as representative for client

Expedites shipments when necessary on behalf of client

Creates, analyzes and presents financial and service reports to clients on a weekly, monthly and quarterly basis; provides load exception reporting

Responsible for leading daily, weekly and monthly meetings with client and GEODIS leadership, as required

Leads carrier on-boarding calls and performance calls on behalf of client(s) to ensure carrier leadership and Operations personnel handle freight in accordance with clients expectations

Develops materials for and leads client QBR meetings (client executives, GEODIS executives, Transportation Management groups, etc.)

Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to client and GEODIS

Develops cost saving opportunities in excess of at least $20,000 per assigned client per year

Works with IT implementation team to validate and improve TMS performance; assists with strategic initiatives to increase automation and efficiency

Determines work procedures related to assigned clients and ensures that the Book of SOPs is accurate; provides quarterly updates to Training Administrator

Coordinates with FAP on invoice resolution and carrier escalation

Validates and approves accrual reports provided by Central Billing Team before clients are billed each week

Provides cross-training to coordinators, senior planners and supervisors as each is expected to be able to step in and support client(s) at any given time; is cross-trained on operational responsibilities for at least two additional clients in order to support when needed

Other duties as required and assigned

**Requirements:**

Bachelors degree from a 4 year university or college

Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience

Minimum 1 year experience in customer service or coordinator role

Experience with Transportation Management Systems

Experience with optimization tools preferred

PC literate with experience with Microsoft Outlook, Word, Access and Excel

Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers

Excellent planning and organizational skills

Strong problem solving skills

Ability to multi task

**Environment:**

While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.

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